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Life Science Support Administrator (Latin America) - Lake Mary, FL 9/20/2017

Getinge Group Lake Mary, FL

Company
Getinge Group
Job Classification
Full Time
Company Ref #
9929
Location
Lake Mary, FL
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
Associates Degree
AJE Ref #
579566655

JOB DESCRIPTION

APPLY
Together we can make a difference

At Getinge we are dedicated and passionate about helping our customers save lives and ensure excellent care. A career at Getinge provides career opportunities that both inspire and challenge. Here, you can make a difference every day.

Position located in Lake Mary, FL



The Support Administrator will support those activities that are directly responsible for serving the Latin America Market and and Support Area Manager, Distributors, Agents, and Customers. Responsible for coordinate all functions from the administrative perspective in relation to corporate policies and procedures. Position will assist in preparing Life Science Sales & Service transactional quotes, project proposals (RFP's) prforma's & order write-ups for the Americas, including compiling, organizing, and communicating internal and external documentation related to the sale of the Getinge products.











Responsibilities include:

* Service Account Quotations - Provide customers with spare parts quotes.

* Purchase Order Processing - Place orders for spare parts with factories.

* Oversees Order to Factory - After service order is placed and confirmation is received from factory, ensure all spare parts, pricing, & customer information is correct.

* Customer Interaction - Interact with customer providing invoicing, request for payment, and freight forwarding information.

* Administrative Oversight - Maintain continual contact with factories, accounts payable, and customers to ensure order processing and timeframes are met in a timely manner.

* Documentation - Prepare commercial invoice and packing list for import purposes to customers and freight forwarders.

* Customer Satisfaction - Focus on customer satisfaction to ensure 100% successful completion of spare parts orders.

* Capitol Equioment Quotes - Assist in preparing sales transactional quotes and project proposals (RFP's) for the LS Americas business.

* Perform other related duties as required.



Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.

#CBB#

INDBS

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Required Knowledge, Skills and Abilities:

* 3+ years related administrative experience in customer service operations

* Proven abilities to work effectively in a multi-tasked environment.

* Computer literacy; familiarity with information technology concepts, personal computers, Microsoft Windows operating system and applications.

* Bilingual

* Strong verbal and written communication skills.

* Ability to communicate to all levels of management, in a professional manner.



Minimum Requirements:

* Associate s degree in business related field preferred; or equivalent combination of education and experience





Environmental/Safety/Physical Work Conditions:

* Must be able to interpret and manipulate data from verbal instructions, computer-generated reports, software programs, and written correspondence.

* Must be able to respond to inquiries and communicate with others in writing, face-to-face, via telephone and e-mail in a professional manner.

* Minimal traveling is required, (2-3 times annually).

* Must be able to work at PC work station eight (8) hours per eight hour work schedule.

* Ability to maintain regular attendance is mandatory, including flexibility with regard to month end closings, special projects and trade shows.



Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law.





We look forward to receiving your application.