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Management Services Officer I

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POST DATE 2/20/2017
END DATE 5/12/2017

University of California - Los Angeles Medical Centers Los Angeles, CA

Los Angeles, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


Job Title:
Management Services Officer I

UCLA Title:
Management Services Officer I

Job No.:

Work Hours:

Work Location:
Neurology Clinic-Westwood, CA.

Job Type:


Minimum Salary:
$22.37 / $3892

Maximum Salary:
$44.20 / $7692

Layoff Referral Deadline:

Bargaining Unit:


Reporting to the Director of Clinical Operations, the Assistant Clinic Manager oversees the business and patient care support functions of the Department of Neurology Clinic. Major duties include supervision of call center administrative staff, working closely in coordinating back office support, as well as coordination of clinical services, administrative and operational oversight and physical space management.


Working knowledge of Specialty operations, medical terminology, and technical aspects of Specialty operations including.- preferred

Demonstrated supervisory experience sufficient to hire, train and evaluate staff.

BA/BS degree - or 3 years demonstrated experience in clinical setting

Experience with budget forecasting and assisting with financial reports.; skills to plan and prepare revenue and expense budgets

Skills in analyzing information, problems, situations and procedures to define objectives, identify patterns and formulate conclusions.

Skill in setting priorities which accurately reflect the relative importance of job responsibilities.

Demonstrated ability to work effectively with the public in a health care setting, and to interact diplomatically and sympathetically with patients in varying degrees of health, and their families, in a high volume, continuous public contact setting.

Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training.

Skill in operating a personal computer including working knowledge of software programs, including MS Word, and Excel Spreadsheet.

Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds.

Working knowledge of medical terminology.

Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.

Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system.

Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel.

Ability to triage patient issues to achieve resolution.

Knowledge of JCAHO experience in a clinical setting.

Ability to work occasional weekends or evenings as required

Complete Application