2nd Shift Call Center

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POST DATE 9/1/2016
END DATE 10/18/2016

Grand Rapids Fin & Account, MI Grand Rapids, MI

Company
Grand Rapids Fin & Account, MI
Job Classification
Full Time
Company Ref #
23172569.21585448
AJE Ref #
576053565
Location
Grand Rapids, MI
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

APPLY
Adecco has partnered with a financial institution in Grand Rapids and we are looking for customer service representatives in a call center to fill early 2nd shift contract to hire openings starting September 27th!

Responsibilities will include but are not limited to:

Handles complex inbound calls providing accurate information to the customer.
Follows steps, policies and procedures for answering the customer's question and solving the customer's problems.
Explains products and policies in a friendly and professional manner.
Verifies customer information, and accurately enters information into system when applicable.
Educates customers about products and services based on the customers needs.

Requires:
High School Diploma or equivalent
Data entry and computer skills
Excellent customer service
Customer service or call center experience is required.
Military experience will be considered.


Train from 11am - 8pm for 90 days and then transition to a later 2nd shift schedule. Will require 4 weekday shifts and 1 weekend shift.

Pay for this position is $12.00/hr plus overtime as needed depending on experience. This is a long-term opportunity to hire.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this customer service representative position in a Call Center in Grand Rapids, MI or any related opportunities with Adecco and call Jamie at 616.432.6220 today! They want to interview immediately!

Equal Opportunity Employer Minorities/Women/Veterans/Disabled