2nd Shift Data Entry Tech-Harrisburg, PA

At Express Scripts, a Fortune 100 company, we provide pharmacy benefits management services to tens of millions of consumers through thousands of employers, government and union health plans. We call St. Louis home, but there are administrative, pharmacy, and customer service operations throughout the United States and Canada. Express Scripts continues to expand its services with more than 14,000 employees focused on our mission to make the use of prescription drugs safer and more affordable Since 1986, the company';s legacy of independence ensures that our interests are aligned with plan sponsors and their members. We share a common cause with each of our clients to help offer a healthy prescription-drug benefit today and into the future. As an employee you can be proud knowing you';re improving the quality of life of millions of people every day.
ABOUT THE DEPARTMENT
The Client & Patient Services organization is responsible for ensuring high-quality service delivery to Express Scripts'; members and clients in a cost-efficient manner. Patient Services provides mail pharmacy services, addresses members'; inquiries and provides value-added consultation. In addition this organization includes Client Services, which encompasses client and benefit administration, quality control, implementation, client support center (CSC), participant materials, clinical operations and eligibility. In addition, Client & Patient Services includes centralized functions to drive continuous process improvement, pharmacy compliance and forward-looking planning. This organization also includes Medical Affairs, Clinical Services, and Express Scripts'; Pharma Business Services subsidiary.
RESPONSIBILITIES
Process all new and refill prescriptions. Open orders as needed, verify eligibility, proof and input prescriptions while maintaining productivity and quality standards. Document correspondence and follow up in system. Prepare audit sheets and provide feedback to supervisor. Open orders as needed, verify eligibility, proof and input prescriptions following procedures while maintaining productivity and quality standards. Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system. Initiate and document correspondence and follow up in system. Log order status. Provide audit reports to management. Work collaboratively with other team members and supervisor to ensure that best-practices are shared. May assist with research of lost or missing orders per internal department requests. May provide backup support to other pharmacy groups based on business needs or production levels. Additional duties as assigned.
QUALIFICATIONS
High School diploma or equivalent Retail pharmacy experience helpful but not required. Strong data entry and 10-key skills Basic math skills required P.C. literate Strong attention to detail Good organizational ability Ability to work in fast-paced, production environment Willingness to work a flexible schedule based on business needs Schedule is Monday-Friday 3pm-11pm and the pay rate is $10.38/hour
EEO STATEMENT
Express Scripts is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class. None of the questions in this application are intended to elicit information regarding any protected characteristics, nor imply any limitation, illegal preferences or discrimination based upon non-job-related information or protected characteristics