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Network Administrator 2 9/20/2017

CDO Technologies Fort Worth, TX

Company
CDO Technologies
Job Classification
Full Time
Company Ref #
1552
Location
Fort Worth, TX
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
Bachelors Degree
AJE Ref #
579564928

JOB DESCRIPTION

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Position Summary:


This position is part of a team that supports approximately 1700 infrastructure devices (NIPR/SIPR) across the HQ AFRC and AFRC host bases. These devices include, for example, TACLANES, switches, routers, Call Manager, and authentication servers. Also supported are VoIP/VoSIP devices at host bases. It also has approximately 8 authentication and load balancing servers (currently F5) that services approximately 10,000 simultaneous users.





Primary Duties/Responsibilities:



- Provide NIPR/SIPR LAN administration, network configuration, and infrastructure management for servers, switches, routers, wireless infrastructure, cellular, and UPS/power systems.

- Provide physical support in wiring/re-wiring comm closets, cubicles, office, etc., supporting user moves, building renovations, etc.

- Manage Internet Protocol address space.

- Support domain name service (DNS).

- Configure and maintain system, network, service, and user accounts for CT functions.

- Monitor security of devices and implement new configurations and/or IOS upgrades.

- Establish, configure and maintain Cisco Access Control Server (ACS).

- Monitor and report LAN bandwidth utilization and circuit latency.

- Manage CT software configuration management.

- Ensure compliance with AF Base Area Network (BAN) Functional Specification.

- Install and sustain VoIP devices, switches, and cable.

- Plan and execute software and hardware upgrades and revisions.

- Conducts system analyses to resolve configuration and equipment problems.

- Provide recommendations and return sites to and buildings and nodes to operational status.

- Troubleshoot hardware, software and network problems.

- Manage local DHCP.

- Build and maintain Virtual LANs (VLANs)

- Manage local Call Manager.

- Manage local UCS and ACS.

- Manage local TACLANES.

- Manage local wireless and cellular capabilities.

- Serve as the local focal point for problem resolution for CT issues




- Mature migration from legacy to VoIP.

- Ensure physical security/maintenance of CT hardware NIPR/SIPR




- ARPC specific:




- Provide Cisco Unified Call Center Express (UCCX) suite capabilities including Agent Desktop maintenance which also includes computer telephony integration (CTI) support.

- Provide Interactive Voice Response (IVR) capability and sustainment using the CISCO or other platforms to include Genesys and Quality Management System.

- Work with the local base telephony authority to resolve and repair communications circuit and digital gateway issues that enter and transverse the ARPC facility.






Skills Required:





Mandatory:





Technical experience in AFRC and AFNet.


Technical experience utilizing Cisco devices.


Technical experience utilizing Cisco Call Manager.


Bachelors degree


8570 IAT 2 certification


2 years relevant experience


Secret security clearance



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CDO Technologies, Inc. is an EEO/AA employer M/F/D/V