Registered Nurse (RN) - Patient Experience Analytics

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POST DATE 9/19/2017
END DATE 12/1/2017

HCA Healthcare Austin, TX

Austin, TX
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


Job Code: 06766-55611


No Weekends

* Align division-level nursing analytics with the enterprise framework established by the Nursing Data Ecosystem

* Support corporate strategies by utilizing the corporate-level shared-services analytics methodology

* Ensure standardized nursing department classifications and mappings that align with corporate and industry framework, in order to ensure standards of comparisons amongst nursing units

* Provide feedback to corporate and division on initiatives and rate of change improvement on tactical action plans

* Provide feedback on corporate and division-level metrics (e.g., turnover, contract labor, etc.)

* Responsible for ensuring division-level data integrity and validation of nursing-related metrics, including all strategic initiatives

* Accountable for consistent and accountable data flow and quality that aligns with enterprise standards

* Accountable for the facility-level integration and utilization of all Nursing Data Ecosystem tools

* Responsible for approving, maintaining, and auditing the roles and access levels of Nursing Data Ecosystem tool users within the division.

* Analyze costs and benefits of proposed designs or projects

* Collaborate across functions (e.g., finance, PI, HR, Quality) to assess and inform nursing clinical practice, administrative data, and clinical operations in order to answer unit, facility, and division-level business questions

* Engage with individual facilities to identify unique clinical/operational needs and assist with development of action plans that are consistent with the mission of HCA

* Operationalize the analytics processes and data work of the Nursing Data Ecosystem collaboratively with the DCNE

* Work together with peers and the corporate Nursing Data Ecosystem team to guide the scope and content management for development of the Self-Serve Analytics Platform.

* Provide regular analytics, insights, and reporting for nursing-related metrics at the division and facility levels

* Monitor nursing data, report areas of change/focus, and provide a recommendation/action plan for improvement, derived from analytic methods

* Interpret business data for the purpose of identifying patterns, trends, and variances across company operations

* Work collaboratively with facility, division and corporate leadership to ensure the data characteristics of veracity, velocity, volume, variety, and value are informed by nursing science and focused on patient-centric process improvement.

* Practice and adhere to the Code of Conduct philosophy and Mission and Value Statement

* Perform other duties as assigned

* Champion the Nursing Data Ecosystem tools and methods for successful integration into nursing workflows

* Bachelors of Science in Nursing

* Master's degree in Health Informatics, Business Administration, or Data Science

* 5+ years of experience in hospital analytics

* Skill in grasping the complexities and understanding intricate relationships among issues or problems.

* Skill in recognizing gaps in existing information that is important for fully understanding an issue or problem.

* The ability to use database/visualization software to enter, retrieve, sort, and filter information as necessary for reporting or report generation.

* The ability to use intermediate/advanced features of data visualization software to analyze data including formatting summary tables, creating graphs and charts, and making calculations

* The ability to plan and manage projects, including assigned personnel, multiple competing projects, or resource demands to meet project deadlines, on time and within budget

* The ability to be a servant leader to nursing services at the division-level to support strategic initiatives, nursing practice, nursing care delivery models, and research

* The ability to work collaboratively in the shared space of data with other reporting and analytics experts

* Informatics Certification- Preferred

Last Edited: 09/18/2017