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Project Manager 10/11/2017

Everbridge Lansing, MI

Lansing, MI
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
Bachelors Degree


We are looking for an experienced Software Project Manager for customer-facing and internal software development and deployment projects.

IDV s flagship product, Visual Command Center, offers integrated solutions for risk management and corporate security within the global security command centers of multiple Fortune 1000 companies. The solution is highly configurable to meet specific customer needs; thus IDV offers both deployment/configuration services as well as customized software development to its customers. Such work is primarily accomplished out of our office in Lansing, Michigan, and is performed using an agile approach.
The Project Manager will be responsible for the planning and successful execution of deployments and customizations performed on behalf of our customers. Success is based on customer satisfaction combined with on-time and in-scope delivery of results.

The role will include:

* Working with external and internal stakeholders to create project plans

* Tracking and reporting against those plans

* Communication with stakeholders and team members

* Coordination of task execution with matrixed teams

* Proactive management of risk


* The Project Manager will work with IDV business and technical resources to:

* Develop project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

* Work with external and internal stakeholders to create project plans

* Ensure resource availability and allocation

* Track and report progress against plan

* Serve as a primary point of communication between customers and IDV

* Identify and manage issues, including escalating issues as needed within IDV or to customers

* Use appropriate verification techniques to manage changes in project scope, schedule and costs

* Measure project performance using appropriate systems, tools and techniques

* Manage the relationship with the customer and all stakeholders

* Perform risk management to minimize project risks

* Establish and maintain relationships with third parties/vendors

* Create and maintain project documentation

* Become highly familiar with our software products and maintain awareness of the latest product features and capabilities

Basic Requirements

* Bachelor s degree, preferably in the fields of computer science, business, or communications

* Proven working experience as a project manager in the information technology sector

* Solid technical background, with understanding or hands-on experience in software development and web technologies

* Excellent client-facing and internal communication skills; written and verbal communication skills

* Solid organizational skills including attention to detail and multi-tasking skills

* Strong working knowledge of Microsoft Office, Microsoft Project

* PMP, PMP-ACP, or CAPM certification is helpful

About the company:

IDV Solutions, an Everbridge Company, is a leading provider of threat assessment and operational visualization software. With offices in Lansing, Michigan and Orlando, Florida, the company primarily serves Fortune 500 & Global 1000 corporate clients through its powerful Visual Command Center solution. Its parent company, Everbridge, has headquarters in both Boston and Los Angeles, serves 8 of the 10 largest U.S. cities, 7 of the 10 largest U.S.-based investment banks, 25 of the 25 busiest North American airports, and 6 of the 10 largest global automakers. As a company with a culture that is committed to Making a Difference by keeping people safe and businesses running, Everbridge was recently named a Best Place to Work by both the Boston and Los Angeles Business Journals!

Everbridge is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law