Project Manager

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POST DATE 10/11/2017
END DATE 2/9/2018

Everbridge Lansing, MI

Lansing, MI
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
Bachelors Degree


We are looking for an experienced Software Project Manager for customer-facing and internal software development and deployment projects. The Project Manager will be responsible for the planning and successful execution of deployments and customizations performed on behalf of our customers. Success is based on customer satisfaction combined with on-time and in-scope delivery of results.

About the Team:

* IDV s flagship product, Visual Command Center, offers integrated solutions for risk management and corporate security within the global security command centers of multiple Fortune 1000 companies. The solution is highly configurable to meet specific customer needs; thus IDV offers both deployment/configuration services as well as customized software development to its customers. Such work is primarily accomplished out of our office in Lansing, Michigan, and is performed using an agile approach.

* Learn more about Everbridge and see photos of our office here .

* Meet the Everbridge team here.

Job Duties:

* Work with external and internal stakeholders to create project plans

* Track and report against those plans

* Communication with stakeholders and team members

* Coordination of task execution with matrixed teams

* Proactive management of risk

* The Project Manager will work with IDV business and technical resources to:

* Develop project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

* Work with external and internal stakeholders to create project plans

* Ensure resource availability and allocation

* Track and report progress against plan

* Serve as a primary point of communication between customers and IDV

* Identify and manage issues, including escalating issues as needed within IDV or to customers

* Use appropriate verification techniques to manage changes in project scope, schedule and costs

* Measure project performance using appropriate systems, tools and techniques

* Manage the relationship with the customer and all stakeholders

* Perform risk management to minimize project risks

* Establish and maintain relationships with third parties/vendors

* Create and maintain project documentation

* Become highly familiar with our software products and maintain awareness of the latest product features and capabilities

Required Qualifications:

* Bachelor s degree, preferably in the fields of computer science, business, or communications

* Proven working experience as a project manager in the information technology sector

* Solid technical background, with understanding or hands-on experience in software development and web technologies

* Excellent client-facing and internal communication skills; written and verbal communication skills

* Solid organizational skills including attention to detail and multi-tasking skills

* Strong working knowledge of Microsoft Office, Microsoft Project

* PMP, PMP-ACP, or CAPM certification is helpful

About Us:

Our team makes a difference during the most difficult times and challenging situations. Our people are dedicated to solving problems. Our software was built to save lives. Our unifying mission is to Keep people safe and businesses running.

IDV Solutions, an Everbridge Company, is a leading provider of threat assessment and operational visualization software. With offices in Lansing, Michigan and Orlando, Florida, the company primarily serves Fortune 500 & Global 1000 corporate clients through its powerful Visual Command Center solution.

The parent Company, Everbridge, has headquarters in the great cities of Boston and Los Angeles, with operations all over the world. Our team of 500+ dedicated employees support over 3,400 global customers every day in their most crucial moments. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events such as IT outages or cyber-attack incidents, customers rely on our SaaS-based platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes, and track progress on executing response plans.

Our culture is all about Making a Difference, and we are proud to serve:

* 8 of the 10 largest U.S. cities

* 9 of the 10 largest U.S.-based investment banks

* 25 of the 25 busiest North American airports

* 6 of the 10 largest global automakers

* Over 1,000 Hospitals

As we continue to grow and transform the field of critical event management, we need passionate, committed individuals to help us carry out our mission. Click here to learn more about what we do.

Do you think you have what it takes to make a difference* Apply to be a part of our award-winning team today!

Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.