Room Attendant 10/12/2017

Highgate Hotels, LP Miami, FL

Location
Miami, FL
AJE Ref #
579735668
Job Classification
Full Time
Job Type
Regular
Company Ref #
2017-3906
Experience
Entry Level (0 - 2 years)
Education
High School Diploma or GED

JOB DESCRIPTION

APPLY
EMPLOYMENT STATUS

Full-Time

OVERVIEW

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

RESPONSIBILITIES

* Thoroughly clean guestrooms according to standards.

* Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.

* Remove all trash and dirty linen from guestrooms and hallways.

* Keep all hallways, public areas and closets clean, neat and vacuumed

* Restock housekeeping cleaning cart for next day's use.

* Replenish chemical bottles.

* Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.

* Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.

* Handle items for Lost and Found according to the standards.

* Ensure overall guest satisfaction.

QUALIFICATIONS

* High School diploma or equivalent and/or experience in a hotel or a related field preferred.

* Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

* Ability to stand during entire shift.

* Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.