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Sea Import Manager 9/20/2017

Kuehne + Nagel Tulsa, OK

Company
Kuehne + Nagel
Job Classification
Full Time
Company Ref #
req27163
Location
Tulsa, OK
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
AJE Ref #
579566631

JOB DESCRIPTION

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Sea Import Manager

Tulsa, Oklahoma

JOB DESCRIPTION

...

YOUR TASKS AND RESPONSIBILITIES

DUTIES AND RESPONSIBILITIES:

Overall responsible to manage the movement of customer cargo in & out of the United States in accordance with organizational policy and procedure ensuring compliance with relevant local, country (e.g. ISF) and international law and processes
Evaluate existing process, procedures and working environments to improve and advance the service level to the customer, profitability of the corporation, and well-being of fellow staff members
Investigate, plan and implement transport methods that strategically effective and relevant, and which optimally met the needs of the organization and its suppliers and customers
Work in accordance with QSHE working instructions and procedures
Monitoring of performance (sub-contractors, productivity, quality of service, incident management by applying root cause method and corrective actions)
Problem resolution and point of escalation per escalation path guidelines
Provide timely responses to external/internal customers and other K+N offices
Maintain a continuous improvement process to increase efficiencies and improve performance to customers: Ensure personnel are trained, cross-training supported, technically competent and well informed of changes in customer service requirements and regulatory matters; Increase competency level of all ocean freight personnel to ensure quality, compliance and outstanding service
Provide training and education to team members and collaborate with other supervisors/managers
Evaluate staff performance on a regular basis and through the Performance Review process
Hold regular (at least once per month) meetings with the department staff which should be documented (minutes of meeting)
Insure balanced workload distribution
Staff/Employee management
Responsible for financial performance of assigned cost centers
P/L(profit/loss) analysis : Review of activities to analyze the profit and loss
Responsible for FSL transactions including correct GP reporting and decision taking on closing, accrual and defer status
FSL report analysis: File Audit requirements include detailed explanation of late billing, losses, GP over 30% on each file detail on each file base.
Accounting: Accounts Payable - vendor invoice auditing for accuracy, E-Bills; Monitor timely vendor payables;
Assure complete billing of files in accordance with corporate KPI; resolution of billing discrepancies with clients and KN Internal
Monitor traffic and keep Management (ZS/BM) informed of potential impacts to financial/volume targets
Visit customers to improve communication, provide technical knowledge and consult client on transportation needs
Ensuring department delivers customer peace of mind through customer service.
Assure proper information flow with sales on changes and/or problems with external customers, with specific focus on Sea Freight Forwarding concerns
Maintain lines of communication with clients, vendors and international operations contacts,
Review accuracy of ABT/Customer Profiles and rate structure
Responsible for successful business implementation on operational level to meet customer expectations including assist with Standard Operating Procedures (SOP) input
Monitor vendors compliance with service standards and requirements as per contract terms
Engage in rate negotiation as deemed necessary, e.g. Trucking, Warehousing etc. with 3rd party vendors
Assist and support with incoming quote/rate/ RFQ request in collaboration with Pricing Teams
Provide input and support to ZS with Seafreight Strategy roll out

YOUR SKILLS AND EXPERIENCE

Knowledge and Skills

Ideal candidate for the Seafreight Import Manager s position must have 5 years experience in international freight forwarding, with thorough knowledge and understanding of seafreight product / environment with focus on operations, administration and accounting.
Minimum 3 years managerial experience of operational department
Customer focused
Decision making capabilities
Ability to work in a diverse environment and culture
Network and relationship building both with external and internal customers
Good communications and interpersonal skills
Good Analytical skills
Self-starter, disciplined with leadership and motivational abilities
Proficient in MS products / fully computer literate
Ability to be profit conscious
Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems through proven analytical and problem solving skills

GOOD REASONS TO JOIN

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.

CONTACT

Kuehne + Nagel Inc - New York - Head Office
10 Exchange Place
Jersey City, NJ 07302-3920

About Kuehne + Nagel

With over 70,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world s leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based integrated logistics solutions. Further information can be found at www.kuehne-nagel.com
Learn more

kncareers.com

Reference Number: req27163

KUEHNE + NAGEL INC. IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER AND DOES NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, CREED, RELIGION, SEXUAL ORIENTATION, SEX, AGE, NATIONAL ORIGIN, GENDER, GENDER IDENTITY, GENETIC INFORMATION, UNIFORM SERVICE, PROTECTED VETERAN STATUS OR DISABILITY, OR ANY CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAW WITH RESPECT TO EMPLOYMENT OPPORTUNITIES.

Knowledge and Skills

Ideal candidate for the Seafreight Import Manager s position must have 5 years experience in international freight forwarding, with thorough knowledge and understanding of seafreight product / environment with focus on operations, administration and accounting.
Minimum 3 years managerial experience of operational department
Customer focused
Decision making capabilities
Ability to work in a diverse environment and culture
Network and relationship building both with external and internal customers
Good communications and interpersonal skills
Good Analytical skills
Self-starter, disciplined with leadership and motivational abilities
Proficient in MS products / fully computer literate
Ability to be profit conscious
Must be detail oriented, thorough and accurate and have the ability to efficiently solve problems through proven analytical and problem solving skills.