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Senior Assistant Property Manager

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POST DATE 9/20/2017
END DATE 5/1/2018

Cushman & Wakefield, Inc. Los Angeles, CA

Los Angeles, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
Bachelors Degree


JOB DESCRIPTION SUMMARYResponsible to work with the Property Manager (PM) in the management of a property (or group of properties) in accordance with the terms of the property s management agreement. Demonstrate regular use of judgment and discretion to solve problems and/or resolve issues, serve as tenant liaison in the building(s), and maintain a high level of tenant satisfaction. Scope of authority and duties are dependent on the type, size, and complexity of the building(s) managed.



* Execute all areas defined as part of the Property Manager job description, in the absence of the Property Manager

* May directly and/or indirectly supervise individuals, building staff, and other vendors relied upon to manage the building(s)

* Manage the preparation of and give approval on accurate tenant billings

* Under the direction of Property Manager, follow up on all delinquencies, utilizing Cushman & Wakefield or client-directed policies

* Obtain aging report for Property Manager and deliver standard correspondence to address tenant delinquencies

* Prepare portions of the monthly financial reports

* Code and submit property invoices

* Prepare aspects of annual budget document; to include preparation operating expense reconciliations

* Regularly inspect tenant space, common areas, base building areas and grounds to ensure a high level of maintenance, regularly interfacing with internal staff and vendors to maintain highest standards

* Participate in the performance oversight of all service contractors who perform building services

* Recommend and/or authorize vendor contracts as appropriate

* Document and prepare the monthly Certificates of Insurance report summary

* Ensure Tenant Handbook is maintained; oversee distribution of handbook to new tenants

* Develop and maintain aspects of the comprehensive Tenant Service package

* Prepare lease abstracts for new tenant files

* Prepare monthly rent roll for Property Manager s review

* Oversee tenant requests for work orders, to include obtaining estimates, providing proposals, submitting work orders, and invoicing tenants

* Coordinate with the building technician and/or direct vendors as appropriate

* Coordinate tenant events, Fire/Life Safety procedures, and move-ins/move-outs

* Ensure all property files are prepared and maintained in orderly and logical manner, including leases and contracts


* Bachelor's Degree in Business Administration or related discipline

* 1+ years of real estate property management or related experience

* Or any similar combination of education and experience

* Ability to pursue RPA or CPM professional designation(s)

* Working knowledge and understanding of lease terms, operating costs, and budgeting and related

* Proficiency in Microsoft Office Suite

* Basic understanding of computer software programs and base building systems

* Basic understanding of the reconciliation process for CAM, insurance, and real estate taxes

* Demonstrated initiative and sense of urgency in daily duties by meeting or improving upon deadlines

* Proven record of providing excellent internal and external customer service

* Excellent oral and written communications skills

* Ability to work independently and as a productive member of a team


* Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer

* May involve periods of standing, such as operating at a copier/fax/scanner

* Involves movement between departments, floors, and properties to facilitate work

* Involves work such as conducting tours throughout the property/portfolio, usually performed by walking and/or climbing stairs

* Regularly required to talk, hear, and use hands and fingers to write and type

* Ability to read and understand information and ideas presented orally and in writing

* Ability to communicate information and ideas in writing and orally so others will understand

* Regularly required to utilize vision abilities, allowing reading of printed material, graphics, computer displays and physical inspection of properties and sites

Cushman & Wakefield is an Equal Opportunity/Affirmat ive Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status..