Senior IT Business Analyst 10/8/2017
JOB DESCRIPTIONAPPLY Overview
This position is principally responsible, both individually as well as through external consultants, for the configuration, customization, security, support, integrity and management of Microsoft Dynamics AX in support of the finance function. As a strong business partner to the finance team, this position understands the business challenges and opportunities and works to lead the configuration and maintenance of value added solutions to meet the set business requirements and financial reporting needs. Additionally, this position is responsible for troubleshooting and problem resolution, management of system resources and performance, and support and maintenance of other finance system environments, as required.
Additionally, this position will collaborate with the various departments and IT to coordinate and manage the design, development, implementation and on-going support of other business applications including but not limited to defining system components, component interactions and interfaces, and the technologies and resources to be used with the business solutions.
As the subject matter expert of Microsoft AX Dynamics and other finance systems this position will:
Analyze finance business process issues and improvements and provide solution recommendations to finance and IT management.
Investigate problems with AX finance modules, diagnose root causes and resolve issues.
Document and assist users in defining business requirements, process maps and use cases.
Investigate feature requests, clarify objectives, understand software functionality and recommend appropriate solutions.
Develop user training materials and deliver end user training.
Provide expert advice to finance in best use of AX finance modules.
Verify data integrity, functional integrity testing and data maintenance.
Fulfill ad-hoc business reporting needs and assist with interpretation of data.
Ensure business applications comply with relevant standards and regulations.
Code deployment and backup restoration on DEV, Test and production environments.
Dynamics AX patch management.
Assist with Sarbanes Oxley (SOX) compliance.
Manage third party vendors to ensure uptime and performance of hosted systems.
Support data exchange activities with Financial Planning & Analysis.
Partner with the various departments regarding proposed system related projects to develop an understanding of their business processes, assess end user needs and evaluate system related projects.
Utilize expertise of application features to recommend solutions that meet business requirements and resolve questions related to process changes impacting applications.
Provide technical leadership to develop product roadmaps; assessing the suitability of products and providing direction to service and software vendors, and/or IT to ensure technical solutions meet current and future business and department objectives.
Provide ongoing system support, make decisions that best resolves product related issues and appropriately escalate issues that require IT and/or business management involvement.
Develop and maintain documentation of applications, including process workflow diagrams, detailed business requirements and reports, etc.
Create testing plans for implemented software and provide training on software changes when appropriate.
Manage assigned projects and ensure changes conform to the company Standard Operating Procedures (SOPs) and Work Instructions (WIs).
Support the organization in maintaining a work environment focused on quality and that fosters learning, respect, open communication, collaboration, integration, and teamwork.
Other duties as assigned.