Senior Readiness Lead
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POST DATE 9/16/2017
END DATE 2/21/2018
JOB DESCRIPTIONPost Date:
Job Title: Senior Readiness Lead
Salesforce IT is seeking a Senior Readiness Lead.. We are constantly evolving our internal solution set through IT innovation, business process/system transformations, and mergers and acquisitions. As a Lead Readiness Manager, you will lead the strategy by which we make complex change easy for our customers. You will conduct an impact analysis to develop your change management strategy and execute your plan across project teams and matrixed business owners, who are eager to make change happen. Your tenacity and ability to flex the change plan will be paramount. Your change plans will coral business owners to ensure operational success and enthuse end users to drive adoption. Key to this role, is your ability to articulate value, inspire, and sell change management outcomes to senior leaders. As a trusted advisor and coach, you are the ultimate end user advocate that always considers the end user experience.
*Lead complex programs; including enterprise-wide transformational programs
*Develop impact analyses for highly complex programs with large audiences
*Create technology enablement strategy & plan
*Manage tech enablement project teams comprised of both communications and training resources, ensuring the cohesive execution of the end-to-end technology enablement strategy
*Determine the level of change difficulty and create plans to match the complexity of that change/project
*Educate external business partners about change management value
*Proactively identify and develop improvements to change management strategy & methodology
*Partner closely with project teams and senior executives across the company
*Build executive presentations and status reports
REQUIRED SKILLS AND EXPERIENCE
*5+ years of consulting experience
*8+ years in change management and training
*5+ years developing communication/change management strategies
*Bachelor's degree required, preferably in Change Management or Business Management. Master's preferred
*Proven track record of managing enterprise-wide, transformational, and multi disciplinary change initiatives
*Expert of change management principles, methodologies, tools and innovative, and cutting edge best practices
*Mobilizes and leads large, complex cross functional technology project teams
*Handles ambiguity in stride
*Manages scope and budget for complex, multi million dollar initiatives
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes's "World's Most Innovative Company" six years in a row and one of Fortune's "100 Best Companies to Work For" nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
Salesforce.com is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com does not accept unsolicited headhunter and agency resumes. Salesforce.com will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com.