Vice President, Loews Sales Organization 10/9/2017

Loews Hotels & Co New York, NY

Location
New York, NY
AJE Ref #
579719472
Job Classification
Full Time
Job Type
Regular
Company Ref #
hc.325382
Experience
Entry Level (0 - 2 years)

JOB DESCRIPTION

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Loews Hotels & Co, a growing luxury hotel company with a diverse portfolio of properties throughout the US and Canada is currently seeking a Vice President, Loews Sales Organization, to join our dynamic team. Reporting to the SVP, LSO, the Vice President LSO role will hold (2) key areas of responsibility requiring a diverse skill set as we evolve the next gen LSO: Group National Sales Management: The primary responsibility for the VP, LSO is direct strategic oversight of the national executive directors of group sales. This will require management of overall strategy, plan development, active participation with key partners, productivity and effectiveness of this team in addition to goal setting, incentive management, program development, planning + execution, customer events, collaboration and reporting to key stakeholders, the ability to maintain long-range strategic focus while meeting the diverse and dynamic needs of our hotels, recruitment and retention of talent. Support of Next Gen LSO: In addition ot the oversight of the national group sales team, the VP, LSO will work closely with the SVP, LSO, Regional Sales Teams and across disciplines in the evolution and development of key sales tools, programs, processes and communication to cultivate in inclusive, innovative and impactful LSO. More Specifically: Ability to foster close and impactful working relationships with internal and external stakeholders. Provides leadership to the national group sales team, the LSO and provides counsel to the SVP, LSO, in implementing sales organization objectives that impact revenue + share and reflect Loews Hotels & Co business goals. Works closely with Regional Directors of Hotel Sales and VPO's to align National group sales efforts + assigned LSO projects from the SVP, LSO with teh needs of the properties. Works in tandem with the SVP, LSO, Regional Sales Teams and across disciplines to identify and support the evolution and development of key sales tools, programs, processes and communication to cultivate and inclusive, innovative and impactful LSO. Establishes sound rapport with property Director of Sales + Marketing to support, to understand, and to deliver on the broad and unique needs of the properties. Establishes a deep partnership with Universal Orlando to leverage the national team's group partnerships for revenue generation and to build trust and camaraderie for both parties and for the benefit of Loews Hotels & Co. Nurtures brand relationships with existing key group customers and Loews CAB members. Actively identifies and develops new relationships tht will contribute to the brand's financial objectives. Actively participates in industry organizations to enhance Loews' positioning and reputation. Aligns the sales organization's objectives with the overall business strategy through proper strategic planning, group sales strategy development, group sales resource planning and budgeting. Responsible for equitably assigning national group sales goals and incentives and ensuring Loews' financial objectives are optimally allocated. Accountable for the timely assignment and achievement of all sales organization objectives. Identifies opportunities for sales process improvement. Accountable for effective group sales organization design, strategy, job responsibilities and sales resource deployment. Ensures that the national group sales team adheres to processes and proper account and customer management via LSO tools (e.g., Delphi). With SVP, LSO and marketing creates meaningful programs to attract, retain and incentivize internal and external customers to Loews Hotels (e.g., meeting planner incentive program, NSACP, etc.). Develops best-in-class group account management processes and practices. Increases market share from existing accounts and establishes business development process for new accounts. Focuses on improved customer retention and satisfaction. Partners with SVP, LSO and Regional Directors of Sales in learning adn development initiatives impacting the sales team. Accountable for the responsible management of the group sales cost center budget. Proactively assesses existing organization support investment. Managed group team administrative support to ensure most effective utilization of strengths and resources benefiting the team and our customers in meeting key objectives. Utilize and optimize industry intelligence and technologies in support of sales organization productivity. Facilitates successful implementation of new group and assigned LSO programs through the sales organization by establishing and executing on strong project plans, processes and communication plans to support the needs of the national team and field. Fosters and organization of continuous process improvement. Creates a culture of accountability across all team members by setting the right metrics and benchmarks for success. Meets assigned targets for profitable sales volume, market share, and other key financial performance objectives. Regular attendance in conformance with standards. May be required to work varying schedules to reflect business needs. Required to attend all training sessions and meetings. Ability to perform Physical requirements. **Although posted in New York, we are flexible on location for this individual. **