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Medical Secretary

Job Summary

Responsible for using knowledge of medical terminology and procedures to provide administrative support to doctors and nurses in a medical office or hospital.

Primary responsibilities

  • Use medical knowledge to answer questions from patients over the phone.
  • Refer patients to nurse on call or page doctor for assistance.
  • Transcribe dictation taken by doctor.
  • Assist physicians or medical scientists with reports.
  • Write speeches, conference proceedings, and articles.
  • Schedule hospital visits for patients.
  • Record medical history when patient calls in to relay to doctor.
  • Stay abreast of current insurance rules and policies.
  • Ensure patients are properly billed and procedures coded.
  • Order supplies for offices.
  • Handle insurance and pharmaceutical reps.
  • Send specimens to laboratory.
  • Call laboratory for results.
  • Maintain office billing practices.
  • Record medical charts and pull if necessary.
  • Schedule appointments for patients.
  • Schedule surgeries and consultations.
  • Help patient obtain referrals and make appointments with specialists.
  • Greet visitors.
  • Supply patients with immunization records and forms for physicals.
  • Prepare reports, invoices, financial statements, letters, case histories and medical records.
  • Perform credit and collection duties on overdue accounts.
  • Send out bills.
  • File insurance for patients.

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