Receptionist Job Description


Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Mail also schedule meetings and travel for executives.

Primary responsibilities

  • Answer phones and operate a switchboard.
  • Route calls to specific people.
  • Answer inquiries about company.
  • Greet visitors warmly and make sure they are comfortable.
  • Call persons waiting for visitor and book them a room to meet in.
  • Schedule meetings and conference rooms.
  • Make coffee and set out food.
  • Ensure reception area is tidy.
  • Coordinate mail flow in and out of office.
  • Coordinate office activities.
  • Handle phone calls from people calling in sick.
  • Gather personal and insurance information.
  • Hand out employee applications.
  • Arrange appointments.
  • Cash out people when necessary.
  • Validate parking tickets.
  • Give visitors badges and direct them to where they can sign in.
  • Issue parking passes.
  • Send email and faxes.
  • Collect and distribute parcels and other mail.
  • Perform basic bookkeeping, filing, and clerical duties.
  • Prepare travel vouchers.
  • Take and relay messages.
  • Update appointment calendars.
  • Schedule follow-up appointments.

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