Questions from Job Seekers

You can search for jobs from the AJE home page using the ‘What’/‘Where’ boxes at the top. To run a search, type keywords, such as your desired Job Title or Skills into the ‘What’ box and enter a city, state or zip code in the ‘Where’ box. Click the ‘Find Jobs’ button or hit the Enter key on your keyboard. Selecting a state will search our database for Statewide Jobs. Not selecting any location will search our database for Nationwide Jobs. You can conduct a search without a location too.

For additional search criteria, try our Advanced Search.

AJE is an online job portal which primarily caters to the middle income group. Though you may find jobs in a higher or lower salary range, most of the jobs are in the $40,000 to $60,000 bracket. However, to get the accurate information on the salary range, it is advisable to contact the respective employer advertising their position on our website.

Ideally international applicants need to have a valid work permit in the United States of America. They need to register on America’s Job Exchange and then apply for the displayed position. It is the employer’s prerogative, whether or not to process the work permit for the international applicant as AJE does not advocate or facilitate the same at any point.

To get started, you should create an online account, providing as much information as possible. After successful registration, you should create or upload a resume, cover letter, and job scouts (email alerts) to keep you on top of all the jobs that you may be qualified for. Furthermore, you can search for and apply to jobs on the website. Please note that you do not need to have an online account to search for jobs on AJE.

On the Job Details page, click the link on the right hand bottom corner saying ‘Report this job’. Fill out the form with the request details and comments about the job. These jobs are reviewed by our Customer Service team and verified with the respective employer. The job is then corrected or removed as a result. If the job has been flagged due to a non functional ‘apply’ link, the correct link is obtained from the employer and the job seeker to be contacted.

Through the Advanced Search options, you can narrow down your search in addition to ‘what’ and ‘where’ by using one or a combination of the following criteria:

• Company name
• Duration of the job posted
• Educational and Experience level
• Job type and salary range

You can also search for jobs in niche categories like Disability jobs, Veteran jobs and also jobs by State.

A job can be searched for by using one of the following unique ID numbers:

• Company Job ID
• State Job ID
• AJE Job Number

Go to Advanced Search and click ‘Employers, Search for your jobs’ just below the ‘SEARCH’ tab. Select the kind of Job ID you have from the dropdown available and then fill in the job id number and click on ‘Search,’ and your job will be displayed.

Once you have found a job of your choice, click on any one of the apply buttons on the page. Follow the instructions given. You may need to login or create an account before applying for a job.

Blocking a company from search results on the website is not an available feature. However, if you are looking for jobs in a specific company, you may use our Advanced Search option to search for those.

Yes, one can look for jobs with a specific range. You need to go to Advanced Search option and fill in the desired salary range to get all jobs in that precise salary range.

Yes, you can. In the Advanced Search option you have the option of putting in the required educational criteria for the jobs you want to search for

Yes, you can search for jobs by type in the Advanced Search section. You can choose the type from the drop down available as per your requirement.

Jobs posted to AJE are for openings in all 50 states. You cannot search for international jobs on the website. You may, however, come across international jobs during your search and you can apply on them as well.

Yes, you can define the geographical area by state, city or ZIP code, and search for jobs located within a radius ranging from 5 miles to 100 miles. This option is available in the ‘Advanced Search’ page. You can also search jobs with our state job exchanges for your specific state.

Once you have found a job of your interest, click on the apply button, which may take you to the login/registration page unless you are already logged in as a job seeker. Once you are logged in (if required), you will be provided with the method of contact that the employer has chosen for the job. It could be an Online URL, which will guide you to the job details in the employer career page. Other methods of application include, sending your resume by email, mailing your resume to an address, faxing your resume or calling up the employer.

AJE is a facilitator in this respect and has the responsibility to reach out to maximum potential candidates like you through our job portal. Some employers require tracking all applications coming to them through their own reporting tool. To capture and process that data, they require all job applicants to reach out to their career portal

You need an email address to create an account on AJE. Most jobs require logging in to your account before you can apply to them.

The preferred method of contact for employers is usually the method of application displayed on the Apply Page. This can be an Online URL, an email address, a phone or fax number or even a mailing address. If you have questions about a job opening, you can contact employers by either applying for the job opening on our website or obtain the contact details of the employer on their website.

There are rare occasions that you will come across such a situation. The possible reason is that the position has already been filled at the employer’s end and they are in the process of removing that job from our website. There is a short interim period for this removal to come into effect and you might have applied for the job in that window.

New Jobs are added to AJE every day. Ideally you should check back on a daily basis to get the best results. You can also create job scouts to keep yourself informed of all the relevant new jobs coming in.

To send a resume to an employer via AJE, you will need to create the resume online or upload one into your account. Please see "How can I post my resume to the site" for instruction on how to do this.

There could be a couple of reasons for that. The position may be already filled at the employer’s end, hence the position is closed. The link to the job on the employer website could be broken. In this case, please flag the job and we will request the employer to contact you directly.

Since the job is expired, you will not be able to apply for this job. There will be a link right below the Job Title, Company Name and Location that says "This job is no longer active. View similar jobs". Clicking this link will direct you to jobs with a similar job title in the same area. You can also conduct a fresh search by clicking on the America’s Job Exchange logo and going to the home page.

Jobs usually expire when the employer has closed the position. Therefore, you cannot apply for an expired job.

If you signed in to your account when trying to apply for a job, you will be directed back to the job. However, if you do not have an account with AJE and the job application requires you to login, you will need to create an account and verify your email address. In this case, you will need to search for the job again. All jobs can be bookmarked as they have unique URLs and can be accessed at any time. We recommend that you do this if you do not have an account with AJE and are going to create one.

Resumes can be added to AJE using two methods. If you have an existing resume, you can upload it to the AJE database for employers to consider. You can always upload an updated resume at any point of time after your registration and have up to 5 resumes in your account

To upload your resume Login to your account > click on ‘Resume Upload’ from the ‘My dashboard’ panel on right and follow the instructions.

You will need to provide the following information in addition to the resume file:

• A Resume Title and Resume Summary.
• Desired salary range (optional)
• Desired job location (mandatory)

Compatible file formats include Microsoft Word files (.docx) and (.doc), Rich Text Format (.rtf), Portable Document Format (.pdf) or plain text files (.txt). The maximum file size allowed is 250 KB. If you do not have an existing resume and would like to create one, AJE provides a tool called the ‘Resume Builder’ that asks you for all relevant information and creates the resume for you. Creating a resume through the Resume Builder or uploading one is a completely free service. You can have only one active resume at a time, which will be searchable by employers.

Resume Builder is a tool, which helps you document your resume in a chronological manner with all details in case you do not want to upload a word document.

A strong Resume Summary is the most important part of your resume. Keywords that are added here are used by employers to find and shortlist your resume. Using concise statements that showcase your important achievements, qualities and skills is highly recommended.

AJE does not distribute your resume to other websites. Our partner ‘Resume Rabbit’ does offer this fee–based service at a subsidized price to AJE users.

The information included in your resume is available for AJE employer to view. If your resume was created online, through AJE’s Resume Builder, you do have the option to display your current company name as ‘Confidential’. To do this, simply check the flag that says ‘Make employer name confidential’ under the Job History section. This option is not available on uploaded resumes.

Login to your Job Seeker account and go to ‘My Resumes’. Select the resume that you would like to deactivate and click the ‘Deactivate’ the button below. The deactivated resume will remain in your account but will not be searchable by employers.

To edit your resume, log in to your Job Seeker account and go to ‘My Resumes’. Click on the resume title of the resume that you would like to edit. This will bring you to the edit screen where you can make changes. Click the ‘Save’ button.

Login to your Job Seeker account and go to ‘My Resumes’. Select the resume that you would like to remove and click the ‘Delete’ the button below. The deleted resume will be removed from your account. Please note that once a resume has been deleted, it is physically deleted and cannot be retrieved from our system.

An uploaded resume can be downloaded in its original form or as an HTML via your online account. To do this, login to your Job Seeker account and go to ‘My Resumes’. Click on the resume title of the resume that you would like to download. ‘Download original file’ and ‘Download as HTML’ will be available on the edit page.

A resume created using our Resume Builder can be saved or printed directly from the AJE website. To do this, login to your Job Seeker account and go to ‘My Resumes’. Click on the resume title of the resume that you would like to save or print. Click the ‘Preview’ button and then the ‘Printer Friendly’ button on the bottom right. Now you can print your resume or save it.

You can create up to 5 resumes but, only one can be active and searchable by employers.

The AJE Resume Manager or ‘My Resumes’ section gives you an overview of the resumes that you have in your account. If applying for a job that requires sending a resume, you will have the option to send any of the resumes that you have created, regardless of whether it is active or not. The My Resumes section also gives you one section where you can activate, deactivate and delete resumes.

You can create up to 5 resumes but, only one can be active and searchable by employers.

To create a cover letter, first login to your Job Seeker account. Click on ‘Cover Letters’ from the ‘My Dashboard’ panel on right> Click the ‘New Cover Letter’ button and provide the requested information. You can preview the cover letter, by clicking the Preview button. Click the ‘Save’ button and your cover letter will be added to your account.

If you are looking for a job in multiple locations, you can list up to 3 different cities, zip codes or states. This option is available in both the Resume Builder and Resume Upload features.

If you do not want your resume to be searchable by employers, you can deactivate it. If you do not want to disclose the name of your current or past employers, you can make them confidential.

Active resumes are searchable by employers. To activate your resume, go to ‘My Resumes’, select the radio button next to the resume that you want to activate, and click the ‘Activate’ button. You can only have one active resume in your account. Activating a resume will ‘Deactivate’ all other resume in your account.

Employers get in touch with candidates directly, if their application fits the requirement.

To edit a cover letter, you must be logged into your Job Seeker Account. Click ‘Cover Letters’ on the ‘My Dashboard’ panel. All your cover letters will be displayed. Click on the one that you would like to edit, make the changes and hit ‘Save’.

Employers use a variety of recruiting products and services to find the right candidates for their open job positions. In addition to advertising their jobs, most employers also actively search and reach out to potential candidates. To make yourself visible to these recruiters, it is advisable to post or upload the resume to your profile. Employers use the AJE Resume Database to search for candidates and having your resume there will increase your chances of being contacted for a job.

You may get an error due to one or more of the following reasons. The resume title, resume summary, job objective, desired location, skills and abilities or contact methods are missing. An error during a resume upload may also be due to a missing file. The resume summary should only contain letters and numbers along with the comma, hyphen, apostrophe, period, ampersand, exclamation mark, round brackets, double quotes, colon, semicolon and slash. If there are any other characters used an error is displayed.

If all the criteria specified in "When posting my resume, why am I getting an error?" are fulfilled, an error may be displayed due to the file format or size. Compatible file formats include Microsoft Word files (.docx) and (.doc), Rich Text Format (.rtf), Portable Document Format (.pdf) or plain text files (.txt). The maximum file size allowed is 250 KB.

Creating and account and adding your resume to the AJE database are completely free of cost. We do partner with other service providers to bring you more options when it comes to finding a job. Some of these services are Resume Writing and Resume Distribution which have an associated fee.

On any AJE page, click the blue login tab on the top right. You can Sign Up for an account on this page.

AJE provides multiple options for signing up for an account. In addition to creating an account by providing the requested information, you can also login with your Facebook account.

As soon as you submit the Sign Up form, you will receive an email from America’s Job Exchange with an account activation link. You will need to click on this link to verify your registration. Kindly check your spam folder in case you are unable to find the "verification link email" in your Inbox.

Your username is your email address registered with us at the time of account setup, and your password is a combination of alphanumeric characters that you have chosen to setup your account with AJE.

After logging into your Job Seeker account, click on the ‘Account Info’ link in the right navigation. Here you can edit your preferences under the following menu:

1. Update Registration
2. Email Preferences
3. Change Password
4. Delete Account
5. Terms And Conditions
6. Equal Employment Opportunity Info

A complete profile is recommended so that you take complete advantage of all the free tools and services that AJE provides to facilitate your job search. A 100% complete profile includes an active resume, an active job scout, an active cover letter and updated email preferences. Having a 100% complete profile will improve your chances of finding the right job.

You can click on the ‘Forgot Password?’ link on the login page to retrieve your password. A temporary password will be sent to your registered email address. You can login to your account with your temporary password and change the password under ‘Account Info’ > Change Password.

For additional assistance, please Contact Us.

If you cannot login, it is possible that the email or password that you are using do not match.

You can click on the ‘Forgot Password?’ link on the login page to retrieve your password. A temporary password will be sent to your registered email address. You can login to your account with your temporary password and change the password under ‘Account Info’ > Change Password.

If your email address is incorrect or you do not remember it, please Contact Us.

To delete an existing Job Seeker account, please log into your account and click on ‘Account Info’ in the right navigation. Click on ‘Delete Account’ from the submenu. Confirm deletion by clicking the ‘Delete Account’ button. Please note that an account and its contents, once deleted, cannot be recovered.

To change your email address, please log into your Job Seeker account and click on ‘Account Info’ in the right navigation. Click ‘Update Registration’ and update your email address under ‘Contact Information’.

To change your account password, please log into your Job Seeker account and click on ‘Account Info’ in the right navigation. Click ‘Change Password’. You will need to provide your current or temporary password and then the new password twice. Click ‘Change Password’.

Creating an account and adding your resume to the AJE database are completely free of cost. We do partner with other service providers to bring you more options when it comes to finding a job. Some of these services are Resume Writing and Resume Distribution which have an associated fee.

Your three latest saved jobs are displayed on the account dashboard. To view them all, click the ‘View All’ link on the dashboard or the ‘My Saved Jobs’ link in the right navigation.

It is possible that the job that you had saved may no longer be active. You will be able to view the job details but not apply to the job.

AJE does not support two users under one registration. Each user is a separate profile and it is recommended that separate profiles be created by separate individuals.

A Facebook account is not required to create an account on AJE. You can create an AJE account and not link it to Facebook, by filling out the Sign Up form on the Login page.

Login to you Facebook account, and go to Account Settings. Click on Edit Settings next to Ads, Apps and Websites. Again click on Edit Settings next to "Apps you use". Find the America’s Job Exchange app in the list, and click on it. On the right, click on ‘Remove App’ and confirm. The AJE app will be removed.

Job scouts are periodic emails that contain a list of the most recent jobs posted to AJE that match your saved search criteria. You can choose the frequency with which you would like to receive these job alerts.

To create a ‘Job Alert’, please log into your Job Seeker account and click on ‘Job Scouts’ in the right navigation. Click on the ‘New Job Scout’ button and add the job search criteria that you would like to save. Please ensure that the frequency "Email This Job Scout" is set to any value other than ‘Never’, so that these alerts are emailed to you. You can create and maintain up to 10 different job scouts in your account.

AJE sends you the latest jobs that match your saved search criteria in your account. If these results are not per your preferences, you can always refine the criteria by modifying the job scout, to get more accurate results.

To view or modify the search criteria used in a Job Scout, login to your Job Seeker account and click on ‘Job Scouts’. Click on the Scout name to modify it.

Job scouts expire after one year of being set up. If a Scout is set to expire, it will have a red ‘x’ next to it on the list. Choose a radio button to select the scout that you want to extend and click the "Extend" button to continue running the Scout for another year.

To stop receiving job scout, you can do two things. 1. Set the frequency (Email This Job Scout) to ‘Never’ or 2. Delete the Job Scout from your account. Please note that once deleted, the jobs scout or its contents cannot be recovered.

There may be a couple of reasons why you may not be receiving job alert emails.

• There were no new jobs added, that match your saved search criteria
• The job alert frequency may be set to ‘Never’, resulting in no email being sent.

You can edit your job scouts to ensure that you are receiving all new jobs added to AJE by broadening your search criteria, setting up multiple scouts and ensuring that the frequency is set to what your requirement is.

To unsubscribe from email alerts, visit http://www.americasjobexchange.com/unsubscribe. Add the email address that you registered with and uncheck the boxes for the emails that you do not wish to receive.

AJE’s endeavor is to reach out to the maximum job seekers with the best quality jobs. We do monitor and avoid publishing any scams or fraudulent jobs on our website. However, in case you do come across any suspicious job like that, please do bring it to our notice and we will definitely take appropriate action after investigation. To report privacy or security concerns, please Contact Us.

AJE’s Site Map provides an easy way to navigate through the site and find what you are looking for.

You may be using a wrong password to sign into your account. Please request a new password by clicking the ‘Forgot Password?’ link or by contacting us.

Please forward the email to our customer care team at customercare@americasjobexchange.com

The Quick Search function searches for the keywords in Job Titles and Job Descriptions. It is possible that even though your keywords are not a part of the Job Title, it may be present in the Job Description. To get more accurate results, user more specific keywords or use the ‘Advanced Search’ options

The default radius used in our quick search is 25 Miles. Any jobs falling in that area will be in the search results. To change this radius, use the ‘Refine Search’ option on the left of the Search Results page. You can also click on the city, state in the Search Results to view all jobs in that city.

The option to enable or disable cookies is usually under the ‘Tools’ section of all browsers. In older browsers, you look for ‘Internet Options’ under ‘View’. Here are the common menus and locations on popular browsers:

Google Chrome – Tools > Privacy > Content Settings
Internet Explorer – Tools > Internet Options > Privacy > Advanced
Mozilla Firefox – Tools > Options > Privacy > Under ‘History’ select ‘Use Custom Settings for history’.

You will get this error if you have logged in with your credentials, and have had no activity for over 15 minutes on our site. You can always log back in with your active credentials.

The America’s Job Exchange website supports all browsers.