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JOB DESCRIPTION:

The primary responsibility of the Assistant Executive Housekeeper is to manage all operations for assigned department. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.


Specific Job Functions:




Supervises Housekeeping employees to ensure they adhere to and enforce company and Housekeeping policies

Maintains records, including repairs needed, lost and found items, and quality of work completed by employees

Inspects rooms to ensure they are up to Bellagio standards

Ensures Guest Room Attendants (GRAs) are conforming to the health laws and standards set by the property

Works closely with the Front Desk to ensure guests receive clean rooms in a timely manner

Works closely with Engineering to ensure all maintenance concerns are handled appropriately

Works closely with scheduling to ensure proper staffing

Manages assigned operational functions consistent with the strategic plan and vision for the department, division, and property

Manages and monitors fiscal budget and marketing strategies to produce both short-term and long-term profitability for the property

Manages the delivery and measurement of guest service consistent with the Bellagio’s core service standards and brand attributes

Provides input into research, development, evaluation, and implementation of new products, services, technology, and processes to ensure property’s competitive position and in anticipation of changing customer needs

Manages Human Resources responsibilities including: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass Bellagio’s diversity commitment; adherence to Bellagio’s status quo third party representation philosophy; compliance with Bellagio’s policies, legal requirements and collective bargaining agreements

Coordinates turn-down services and other special requests made by VIP Services and VIP guests

Controls expenses by voluntary staff reductions when necessary

Instructs employees and new hires on the products used for cleaning in accordance with Occupational Safety and Health Administration (OSHA) chemical Right to Know standards




JOB REQUIREMENTS:



At least two years Housekeeping supervisory experience

Previous experience with Collective Bargaining Agreements

Previous experience supervising at least 25 employees

Excellent customer service skills

Professional appearance and demeanor

Knowledge of cleaning procedures and OSHA regulations

Job Benefits