America's Job ExchangeAJE

Demonstrate ability to establish a network of external referral sources within the assigned area and originate/book good applications from these referral sources. Includes external referral sources e.g. homebuilders, realtors, non-profits, key centers and previous customer referrals.
Develop and maintain a high performance sales environment by preplanning - performing and documenting sales call activity, seeking and completing sales training, and sharing of best practices. Includes development and execution of homebuyer seminars, daily Pipeline Report management, and required follow up.
Achieve line-of-business established goals by advising clients and prospects of appropriate mortgage products, complete the mortgage application package, and assure timeliness, quality, and timely communication.
Participate in the continuous improvement of the business.
Manage the referral process to ensure all of your new customers are introduced to a local Key Center (in-person, phone or copy of application).
Reviews customer survey results, use the knowledge to maintain a high score and adjust your delivery.
Continuously analyzes and assesses your market needs.
Maintain the most current Compliance information disclosing to clients loan facts to every client. Responsible for overall compliance and quality control of your work - ensuring documentation is appropriate; application packages are timely, quality is acceptable, and timely completion of disclosures.
Recommend system enhancements to facilitate the work process, and implement system changes as required.
Maintain current knowledge of processing systems, industry trends, and FNMA, FHLMC, FHA/VA and portfolio guidelines.
Partners with other departments and lines of business to foster open communication and grow the business.
Maintain an awareness of municipalities, grant and aid programs, and determine how they would compliment the bank's mortgage programs.

KeyCorp is an Equal Opportunity Employer M/F/D/V

Job Benefits