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GENERAL FUNCTION: The Small Business Banker (SBB) is responsible for providing business and consumer products and services to small business customers with aggregate borrowing needs of less than $500,000 and sales of up to $3 million. Manage the financial center small business portfolio including developing, retaining and growing customer relationships. Identify new business and cross-sell opportunities. Demonstrate Fifth Third Bank Core Values in all actions: Integrity, Teamwork & Collaboration, Respect & Inclusion, and Accountability.

DUTIES AND RESPONSIBILITIES:
* Pro-actively call (both in-person and by phone) potential and existing customers to successfully retain and grow small business relationships.
* Identify cross sell opportunities by consistently profiling all customers to recognize the total banking needs and increase products per household.
* Develop, maintain and cooperate with key internal partners (such as business banking, commercial, treasury management, mortgage, etc.) to ensure customer relationships are aligned to the appropriate areas of expertise.
* Develop detailed plans to meet or exceed assigned sales and customer service goals.
* Responsible for completing all training on schedule including small business sales, prospecting, networking and product knowledge.
* Originate deposit accounts, completing all required opening and documentation procedures.
* Originate, manage, and report blitz activity for the assigned Financial Center business products.
* Originate business credit applications, forwarding completed applications to the BLC for credit decisions.
* Complete administrative duties related to loans and depository accounts.
* Community outreach including placing outbound phone calls, employer on-site meetings, conducting educational seminars, and being active in the community (e.g. local events, chamber of commerce).
* Coach and mentor branch team to uncover small business sales opportunities and drive referrals.

SUPERVISORY RESPONSIBILITIES: None

Job Experience:

E.O.E., M/F/D/V Federal law requires that we hire only U.S. citizens or aliens authorized to work in the United States. If you are selected for hire, you will be required to provide documentary evidence of your identity and eligibility to work in the United States. NOTICE: Fifth Third Bank does conduct a pre-employment drug screening, criminal and background investigation.

Job Benefits