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Position Summary: Responsible for the management of CB & HN Sales Engineers, providing day-to-day work direction. Responsible for meeting with high-end CB & HN customers to understand and translate customer business requirement into CB & HN engineering or technical specification for the construction or implementation of CB & HN services. Responsible to presenting CB & HN technical solutions directly to high-end customers

Organizational Structure
Position reports to:
Dir, Customer Fulfillment

Direct Reports include:
Sales Engineer(s)

Primary Responsibilities/Tasks
Leads and motivates a team of sales engineering professionals to meet or exceed sales goals.
Develops team strategy, forecasting, reporting, analysis, financial forecasting and administration of sales channel.
Coordinates effectively with Residential, Operations, and Engineering counterparts to maximize sales opportunities, ensure high quality product delivery and customer service.
Works with sales peers to ensure that all customer leads are passed to the appropriate sales professionals.
Achieves business objectives and call center or outside sales performance goals while ensuring the highest level of operational efficiencies.
Accompany outside Account Execs on sales visits as needed as well as determine customer requirements, develops proposals and executes technical presentations.
Reviews proposals created by Account Execs to provide necessary input.
Ensures Building Access Agreements are negotiated and maintained to Cox Communications best interest.
Interfaces with Operations & Engineering to ensure network availability/serviceability before orders are finalized.
Understands the core network and communicates network changes to the sales team.
Collaborates with product managers to ensure the sales team's understanding of new products and provides product feedback.
Hires, develops, performance manages, and trains employees. Motivates and coaches staff to achieve department and company goals.
Disseminate company goals and direction as announced by senior team to all direct reports.
Controls expenses while meeting or exceeding revenue goals and maximizing ROI.
Remains current of technical information regarding Cox's telephony, data and video products and offerings, CPE, networking, consultative sales skills and sales management and negotiation skills.

Job Benefits