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SUMMARY:
Mid-Market Sales is defined as a sales group directed toward commercial locations greater than 10,000 square feet or locations that require complex system designs, including, but not limited to intrusion, commercial fire alarm systems, and CCTV. This position is responsible for generating installation and recurring revenue from new commercial customers with emphasis on excellent customer service and project management.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Prospecting: Meet or exceed goals for appointments, presentations, and system designs that are self-generated

* Develop a contact database of customers, prospects, and referral agents

* Consistently prospect for new commercial customers that meet Mid-Market Sales criteria

Sales: Meet or exceed individual sales goals and contribute toward departmental sales goals and standards

* Obtain up-front profitable commercial installations for opportunities greater than 10,000 square feet to achieve or exceed minimum performance standards

* Qualify commercial opportunities generated by the Company with objective of meeting or exceeding individual or department performance standards

* Schedule appointments to conduct security reviews for prospects allowing for an adequate time investment in each appointment

* Partner with Business Security Consultant (BSC) staff to design, sell, and manage installations for opportunities requiring sales support

* Establish relationships with current customers to augment services and to increase total installation and recurring revenue

Presentations

* Conduct appropriate number of daily, weekly, and monthly presentations to achieve or exceed minimum performance standards

* Design security systems to address customer needs and generate targeted revenue for installations

Installations

* Complete and process all paperwork related to sales and installations

* Schedule customers for installation of protective equipment and communicate installation date and time to customer

* Communicate with local branch technical staff to achieve installations with minimal operational challenges such as scheduling conflicts, unclear system designs, required tools, and unfulfilled expectations from customer

* Provide Project Management support for all individual and/or shared opportunities, including system design, approvals, financing, installation, and service

* Coordinate scheduling of commercial jobs with customer, Sales Consultant, and branch Technical Manager as needed

* Ensure proper set up of all related MasterMind and website computer activity
Service

* Provide service support to customers, including scheduling service calls when requested, following up on completion of service requests, and customer satisfaction after completion

Training

* Provide system demonstration and training before and after installation to commercial customers, including local management and employees

* Perform special projects and other duties as assigned

Job Benefits