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Dell Perot Systems is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for a Telecommunication Specialist to join our team in Reno, NV.

Strong preference will be given to local candidates.

Job Responsibilities:
Supports a pre-existing telephone PBX for a single site or multiple sites. Complete internal adds, moves and changes in a timely, efficient manner. May include programming, cross connect changes and hardware moves. Will assist with trouble calls as assigned by upper level Telecommunications associates. Assists in major real estate moves. Reviews move list and does preliminary work to assure a smooth move. Will be responsible to contact outside vendors and coordinate specific service delivery.

Required Skills:
4+ years of Nortel option 11, 61 & 81 PBX's
2+ years of Call Pilot voicemail experience
4+ years of physical cable plants experience
Excellent customer service and interpersonal skills

Desired Skills:
2+ years of Call Center Manager experience
2+ years of Spectralink wireless phone systems
OTM - any level of experience

Minimum Certifications or Other Professional Credentials:
Prefer Nortel Basic Certifications

More about Dell Perot Systems

Dell Perot Systems is a unit of Dell Services, a new business organization formed by the acquisition of Perot Systems by Dell. Dell Services will develop and deliver a best-in-class suite of end-to-end IT services and business solutions that reduce IT complexity and lower costs for customers. The acquisition extends Dell Services into hosting, consulting, applications and business-process outsourcing, and expands Dell’s existing managed and modular services. Dell Services’ customers span global corporations, government agencies, healthcare and educational institutions, and small and medium enterprises.

Dell Services will be one of the world’s largest technology services organizations with more than 41,000 experienced and skilled technology and business services professionals and revenue of approximately $8 billion from enhanced services. Dell Services’ values are centered on acting with integrity at all times, exhibiting a passion for serving our customers and displaying a strong work ethic while working effectively as a team. Our employees are committed to winning and to our company’s success.

Dell Services is committed to Equal Employment Opportunity. It is the policy of Dell Services to encourage and support equal employment opportunity for all associates and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran or Vietnam era veteran status.