| Job Summary
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Company Job ID
85017 |
Job Title
Technical Support-Data Center/Windows/UNIX
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Company:
ThinkEnergyGroup.com
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Location
US - GA, Norcross, 30003
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AJE Reference Number
525632511
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Job Start/End Date
not provided
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Job Type
Regular
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Job Classification
Full Time
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Hours/Week
not provided
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Salary Range
not provided
N/A
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Education
not provided
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Required Degree/Formal Training
not provided
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Required Licenses/Certificates
not provided
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Experience
not provided
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Company Homepage
not provided
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Work begins in mid December through February (possibly longer) for this temp position for a well established financial software support company in Norcross, GA. Work day shift (7am - 3:30pm, M - F). Responsibilities: -> Answer calls escalated from Help Desk to resolve client issues -> Assure all IT tickets are assigned to appropriate team -> Respond to customer technical problems related to hardware, software, and networking -> Work closely with Help Desk and support team to track and resolve issues -> Escalates more complex customer technical issues to senior level support -> Conduct daily operational checks as defined -> Monitor production, backup and test systems for specific clients -> Maintain and update daily production turnover report Requirements: -> Previous data center computer operations and or experience in the financial industry with Windows and UNIX is needed -> A minimum of 3 years of technical experience installing operating systems and applications on Windows platform -> Experience working in an enterprise data center environment is preferable -> Must have knowledge of TCP/IP based LAN/WAN technologies -> Working closely with all levels of personnel from senior management to junior staff, and customers Benefits: -> Paid Vacation -> 401K -> Health Insurance, and more...
A benefit package may or may not be available. Request specific information from the employer.
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