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Support Analyst
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Job Description:
Akimeka Technologies, a Hawaiian based company, has an exciting opportunity for a Functional Analyst. The position is located Fort Detrick, Frederick MD
and requires U.S. Citizenship. The position will work with fellow staff
and project customers to continue to drive the development of the Joint
Medical Asset Repository (JMAR), a web-based military medical logistics
data repository / warehouse, through support to the Defense Medical
Logistics Standard Support (DMLSS) medical logistics application. The
Functional Analyst will support DMLSS users, developers and support
personnel by:
Providing
Tier 3 help desk support to all DMLSS sites and assisting the Military
Health Services (MHS) help desk in the resolution of applicable Tier 1
& 2 customer issues, ensuring appropriate updates and statuses are
made to appropriate automated tracking tools.
Working
with users to validate problems and creating trackers when appropriate;
initiating, updating and tracking all Trouble Problem Reports (TPRs)
associated with their corresponding help desk trouble tickets through
closure.
Coordinating
with developers for application fixes and data patches, and then
testing these patches, fixes or Systems Change Requests (SCRs) prior to
deployment as a result of a help desk-created tracker.
Performing
as a trainer and/or functional consultant for implementation of
functional DMLSS or JMAR software at the user site level; and providing
subject matter expertise in support of on-line help files and the
sustainment of step-by-step training aids.
Performing tests on existing, revised, and new DMLSS and JMAR software.Supporting
all DMLSS sites in the conversion from DMLSS v 3.0.6 to DMLSS v 3.1.X;
working with on-site personnel to ensure sites have full DMLSS
capability, and assisting with pre-deployment coordination activities.

Education:Bachelor?s
degree in Information Systems, Computer Science, Business
Administration or related field. Seven years relevant experience may be
substituted for education.
Experience and Required Skills: 4-6 years of military medical logistics hands-on experience
User experience with the DMLSS application
Must
have some experience in at least 2 of the following: requirements
definition, system design, data requirements definition, database design
Familiarity with the MS Office suite (Word, Excel)
Strong self-starterDesired Skills:
Knowledge and understanding of DoD medical logistics business processes, supply chain and IT systems
3-7
years experience in technical disciplines of information management
system design and development, including all phases of the system
development life cycle.

Job Type:
Term Employee (full time through on/about 7 May 2010)

Position Location:
This position is located in Fort Detrick, Frederick MD.
Clearance required:
Must be a US Citizen. Applicants will be subject
to a government security investigation and must meet eligibility
requirements for access to classified information.

Akimeka
Technologies LLC is a fast growing government service provider with
over $50 million in revenue in 2009. Employees enjoy competitive
salaries; a 401K plan with company match; medical, dental, disability,
and life insurance coverage; tuition reimbursement; paid vacation and
sick time; and 10 paid holidays. Akimeka Technologies is proud to be an
equal opportunity employer.
PLEASE CLICK HERE TO APPLYFor additional information on Akimeka Technologies, LLC, please visit www.akimekatech.com.
Akimeka Technologies, LLC is proud to be an Equal Employment/Affirmative Action Employer (EEO/AA). <