America's Job ExchangeAJE

POSITION PURPOSE

Solicit accounts that provide individual transient business that ensures maximization of revenue in order to achieve andor exceed revenue goals.





ESSENTIAL FUNCTIONS



AVERAGE

OF TIME

55 Solicit new and existing accounts to meetexceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.



15 Prepare correspondence to customers, internal booking reports and file maintenance.



10 Participate in daily business review meeting, training and other catering sales related meetings as required.



10 Work with other departments within the hotel to provide quality service to customers.



5 Attend trade shows, community events and industry meetings.



5 Develop and maintain knowledge of market trends, competition and customers.







Other:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.



Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.



Upon employment, all employees are required to fully comply with Hilton rules and regulations for the safe and effective operation of the hotels facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.





SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:



* Professionally represent the hotel at all industrycommunity functions.



* Participate as team player with all departments.



* Assist with reports andor competition data collection.





SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:



* Must be able to speak, read, write and understand the primary language(s) used in the workplace.



* Must be able to read and write to facilitate the communication process.



* Requires good communication skills, both verbal and written.



* Knowledge of all departments of hotel.



* Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.



* Ability to communicate customer needs and resolve complaints.



* Sales ability and skill in both oral and written form.



* Ability to identify and develop accounts with individual guest room needs.



* Ability to establish and master goals.



* Must possess basic computational ability.



* Must possess computer skills, including, but not limited to, Microsoft Word, Excel and Delphi.



* Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.





Physical Demands



* Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.



* Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day.