America's Job ExchangeAJE

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JOB DUTIES:



* Provide Relational Service to all Club Members, Guests of Members and Discovery Guests.

* Focus on Details to provide high quality products and service to Members.

* Strive for Continuous Improvement in knowledge, quality, consistency, service, products, work environment, financial metrics, safety, wellness and member satisfaction.

* Manage, organize, and market the Food & Beverage operation .

* Oversee dining room operations; interact with members, guests and vendors.

* Successfully assist with day-to-day operations, member activities, menu rollouts, etc. for the Food & Beverage department.

* Attends to the needs of the membership to assure a high standard of member satisfaction; review and evaluate on a consistent basis.

* Maintains a presence on the floor to visually monitor and ensure food quality and service standards are met.

* Participates in the certification process of all F&B Staff.

* Manages the restaurant appearance, maintenance, and atmosphere.

* Reviews reservations and upcoming events to plan appropriate staffing levels and scheduling.

* Maintains communication with service staff.

* Perform administrative duties such as staff scheduling, training, and communications.

* Promotes the cross-selling of other F&B outlets at the club.

* Knowledge of openingclosing procedures and other general duties associated with the operations of a restaurant.

* Assist with all scheduling and coordinating for training and developing service staff.

* Assist with associate hiring, training, scheduling and development.

* Continuously evaluate personnel performance and encourage improvement.

* Attend core management classes at Cliffs University.

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