| Job Summary
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Company Job ID
J4HC1V4L6KD |
Job Title
Rooms Operations Supervisor - Oakbrook Hills Marriott Resort
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Company:
Marriott
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Location
US - IL, Oak Brook, 60523
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AJE Reference Number
525746668
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Job Start/End Date
not provided
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Job Type
Regular
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Job Classification
Full Time
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Hours/Week
not provided
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Salary Range
not provided
N/A
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Education
None Selected
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Required Degree/Formal Training
not provided
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Required Licenses/Certificates
not provided
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Experience
not provided
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Company Homepage
not provided
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Oakbrook Hills Marriott Resort, located at 3500 Midwest Road in Oakbrook seeks a Rooms Operations Supervisor to join their staff. Duties include:
Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room. Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
To be considered, you must apply on-line (search zip code 60523):
http://greatjobs.marriott.com
http://trabajos.marriott.com
Join Us.
We're Marriott.
EOE M/F/D/V
A benefit package may or may not be available. Request specific information from the employer.
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