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Consider Advance America for meeting your personal and professional goals!As the nation??s largest payday cash advance company, Advance America continually seeks professionals who care about helping others. The company is an equal opportunity employer and employs a diverse, professional full and part-time workforce that share values such as teamwork, integrity, and respect.As an employee of Advance America, you'll also find a great retail work schedule, market-competitive benefits, and a team oriented work environment. Working with Advance America allows employees to gain valuable experience in operations management, customer service, collections, marketing, and other skills that can create a pathway to promotions and greater responsibility.Responsibilities include but are not limited to maintaining effective operation and continued growth of Center with the direction of the Divisional Director of Operations. Provide leadership, direction, and effective tools to assure growth and competence to all center employees.• Center Management - Review operating results of center daily, weekly and monthly to identify areas of opportunityfor increased profits and decreased expenses. Ensure procedures outlining opening, closing, banking, collections,audits, local store marketing (LSM), all Loss Prevention (LP) procedures, and other company policies are followeddaily. Ensure compliance with Federal, State, and local laws. Control cash flow, balancing and audits whilemaintaining LP standards. Maintain company standards as related to staffing, operations, marketing, collections andcustomer service.• Budget Control – Manage P&L, payroll and other budgeted items; continuously identify ways to control costs.• Employee Relations - Recruiting, hiring, training, disciplining, evaluating, developing, and terminating of center staff.Maintain employee files and process all new hire paperwork according to company timeline.• Leadership - Communicate image consistent with the company creed and vision to all members of center. Provideguidance in all aspects of operations. Recognize and develop skills/abilities of associates in order to meet center andcompany objectives. Delegation of center responsibilities.• Training – Provide on-site training instruction on all aspects of leadership, company procedures and policies. Ensurecenter staff fully comprehends how to perform their job duties and responsibilities as well as understand how to useour computer system.• Product Knowledge - Understand new and current products so you can assist with the company’s marketing and salesinitiatives.• Marketing - Maintain an on-going marketing strategy and marketing tracking sheets for the center. Conductdivisional market analysis/strategy to increase total market share and active accounts. Pursue marketing strategies thatwould help grow center.• Team Player - Provide operational support by working with other departments to solve issues that develop.• Collections –Lead team in collecting Past Due, Non-Sufficient Funds (NSF), Write Offs, and perform field calls.• Customer Service – Provide exceptional service and support to customers.• Data Entry – Complete transactions accurately and in a timely manner on both new and existing accounts. • Account Maintenance –Ensure all required documentation is included in each customer’s file. Information should be accurate and complete.• Sales – Recommend and sell products and services to meet customer’s needs• Phone Calls – Manage incoming and outgoings calls in a professional, customer-oriented manner.• Center Appearance – Manag the appearance of the center by keeping it clean and organized; Housekeeping dutiesinclude but are not limited to vacuuming, sweeping, dusting, cleaning windows, bathroom upkeep, etc.• Local Travel - Assist with marketing, collections,