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Harrah's Entertainment, Inc. is the world's largest provider of branded casino entertainment. Since its beginning in Reno, Nevada 67 years ago, Harrah's has grown through development of new properties, expansions and acquisitions. On June 13, 2005, Harrah's Entertainment acquired Caesars Entertainment, Inc. and now owns or manages through various subsidiaries more than 40 casinos in three countries, primarily under the Harrah's, Caesars and Horseshoe brand names. With nearly 4 million square feet of casino space, more than 40,000 hotel rooms and nearly 100,000 employees, the Harrah's portfolio is the most diverse in the gaming industry. Harrah's Entertainment is focused on building loyalty and value with its customers through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership.

Assists the Cage Shift Manager in coordinating the activities of the Main Bank and Cage cashiers. Will perform all duties of the Shift Manager in their absence. Must know and understand 'Title 31' and all forms needed to complete these transactions. Safeguard all company assets.

Monitor, supervise, and observe operation of Cage, Slot Booths, and Pit Clerks.

Schedules personnel on an assigned shift to best serve the customer.

Knowledge of and adherence to Horseshoe internal controls, policies, and procedures.

Review and investigate overages and shortages that occur.

Oversee for the accurate completion of all shift work (ex. Fills, Credits, Jackpots, Hopper Fills, Marker Issuances, Marker Redemptions, Even Exchanges, etc).

Implements and ensures compliance with company policies, procedures, and gaming regulatory requirements.

Assist the Shift Managers in preparation of reports and other administrative responsibilities as assigned.

Schedules personnel on an assigned shift.

Responsible for the accurate completion of all shift work.

Promotes teamwork among employees and resolves grievances.

Handles guest related problems.

May be required to act in the capacity of personnel who operate in positions subordinate to this position in times of staffing emergencies or shortfalls.

May not operate in multiple capacities where it would cause a conflict of functions in regards to the System of Accounting and Internal Control.

Support and maintain Horseshoe courtesy guidelines.

Promote outstanding guest relations.

Perform all other duties as assigned.

Has access to 'write-off' accounts.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); and a minimum of one year of related supervisory experience.

Harrah's Entertainment, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

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