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Software Sales Representative

Job Summary

Responsible for the merchandising, distribution and selling of computers, software and peripherals.

Primary responsibilities

  • Recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the computer software offered by the company.
  • Investigates new items and makes recommendations for purchasing products.
  • Checks inventory to ensure orders are in stock.
  • Takes orders over the phone and in person.
  • Advises customers on technical matters and recommends appropriate computer configurations.
  • Solicits information about computer needs from customers.
  • Negotiate price for the sale.
  • Provide technical support after merchandise is purchased.
  • Construct sales pitches and presentations.
  • Travel to areas where needs are projected.
  • Stay abreast of market trends.
  • Assist with the company helpline.
  • Serve as a customer service rep for customers who have questions or difficulties.
  • Demonstrate product features before a sale.
  • Respond to pre-qualification questionnaire or information to tender document.
  • Negotiate a commercial agreement.
  • Help customers maximize the use of software features.
  • Advise on appropriate user training.
  • Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes.
  • Maintain awareness and keep abreast of constantly changing software, hardware systems and peripherals.

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