Client Services Account Manager
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POST DATE 6/22/2020
END DATE 7/19/2020
JOB DESCRIPTIONCWC Inc is currently searching for an outgoing Client Services Account Manager to execute hands-on support and sales of client services. Responsibilities will include educating and exciting customers on the benefits and differentiators of our available services. This entry level position will be provided full training and become proficient in each available service, qualifying customers to match the best service to the customer needs, demonstrate user interface for each service and assist the customer through the activation process. The Client Services Account Manager is a well rounded combination of promotions, sales, and customer service know how.
Position value and create product and brand awareness through marketing techniques
Communicate effectively plans, features, products and services to a variety of customers
Increase visibility of products and services
Create first-rate customer experiences
Meet or exceed sales goals
Build productive relationships with customers and clients
Represent clients in a professional manner at all times
Establishing and managing critical relationships with national customers
Developing and managing positive business relationships with management and employees at assigned partner locations
Maintaining sound knowledge of client products and services
Attending requested training sessions and conference calls
Reviewing new product and service offerings from clients
Bachelor's degree or demonstrated success in a comparable customer-facing position
Intermediate technology skills with Microsoft Office and general Applications
Strong problem solving, influence, and negotiation skills
Excellent written and verbal communication skills
Prior experience in customer service and sales
Comfortable making presentations regularly and interacting with clients and customers on a daily basis in meetings and phone interactions