This job is no longer active.
View similar jobs.
POST DATE 8/1/2020
END DATE 9/3/2020
Torch Technologies, Inc.
Role and Responsibilities:
Responsible for IT customer support (helpdesk) functions
including monitoring, maintaining, and dispersing daily
help desk requests.
Responsible for in/out processing of organization
personnel, along with adding, maintaining and removing
accounts, security groups and E-Mail distribution lists.
Responsible for troubleshooting and repairing hardware
and network connectivity issues.
Responsible for desktop client administration duties for
Microsoft Windows 10 workstations.
Responsible for installing and maintaining the Air Force
Standard Desktop Configuration and Secure Host Baseline
across multiple enclave networks/systems.
Responsible for installing, configuring, maintaining,
and disposing of desktops, laptops, thin clients, mobile
devices and peripherals, such as printers, scanners and
Responsible for removing old equipment and performing
data migration to new machine.
Responsible for installing, configuring, upgrading, and
patching to the latest version of application and
Responsible for maintaining an inventory of installed
software and software licensing.
Responsible for providing support (e.g. equipment
deployment, maintaining connectivity) to end users who
are teleworking to ensure communication is maintained.
Responsible for data transfers for the IT team.
Responsible for virus definition updates.
Responsible for administrative support and coordination
for various Video Teleconference (VTC) Systems, to
include equipment set-up and user training.
Responsible for installing, configuring, updating and
deploying VoIP phones
Assist with running cables throughout the facility.
Assist in hardening Microsoft and Linux operating system
workstations and servers.
Assist with researching and requesting purchase of new
hardware and software products as well as other
Information Operation equipment and tools.
Responsible for planning and organizing work, and
collaborating/coordinating work with coworkers and
customers to meet deadlines supporting mission
Responsible for maintaining work force certification for
IAT Level II with a commitment to achieve additional
relevant system certifications.
Must possess a currently active Top Secret security
clearance. Background investigation must have been
completed within the last five (5) years or must be
enrolled in the Continuous Evaluation Program within the
last five (5) years.
Must possess a current Security+ CE certification
sponsored by Computing Technology Industry Association
(CompTIA) in compliance with DoD 8570.01-M. Be able to
show progress toward timely completion of continuing
A BS degree in a related technical field plus 10 years
Working knowledge of client configuration and user
Experience with troubleshooting desktop operating
systems and network connectivity issues, as well as
Experience with NIPRnet and SIRPnet networks.
Working knowledge of DoD Secure Host Baseline.
Familiarity with DoD Risk Management Framework.
Microsoft certification desired.
Experience with Active Directory, Microsoft Exchange.
Experience with McAfee EPO server to include definition
files deployment for network and stand-alone systems.
Working knowledge of network cabling installation &
termination (CAT-5/6 & Fiber-optic SC/LC connectors).
Working knowledge of Tanberg/CISCO VTC equipment.
Working knowledge of General Dynamics Secte ra Viper
Be well organized and capable of working in a highly
classified/complex computer environment.
Able to work well with others.
Able to communicate effectively in English, both
verbally and in writing.
Able to lift office computer equipment including
servers, desktop computers, printers.
Able to climb an 8-foot ladder.
Able to use common hand tools including screwdrivers,
socket wrenches, pliers, wire crimpers, and diagonal
Able to learn network testing equipment for fiber-optic
and CAT-5/6 cables.
US CITIZENSHIP REQUIRED