Summary Description: Teradata is looking for Software/Hardware Engineers with strong educational background in Computer or Electrical Engineering. As a member in a tight knit engineering group, you will be working with the latest server and software technologies to enable the development and support of optimized platforms for Teradata platform products. Development will involve many areas of the system such as: Validation, and certification of Platform design CPU, memory, storage subsystem, server chassis evaluation RAS feature evaluation/verification Release to manufacturing and level 4 engineering support Key Areas of Responsibility: The work is challenging with a very broad scope. Good communication skills are required to interact with other engineering groups, field support, manufacturing, and vendors. In general, the position involves the following tasks: Integrate and evaluate new and sometimes pre-released hardware and software components. Work closely with our vendor/partners to ensure server design meets needs of our products and customers. Work with vendors to troubleshoot and diagnose HW, FW, and systems problems (RCA/CLCA). Develop tools and procedures to enable efficient deployment and management of servers. Develop process improvements and automation to improve efficiency in verification of changes and problem reproduction. Provide server support (HW/FW/SW) for internal product development teams and level 4 engineering support for Customer Services teams to resolve customer issues in a timely manner. Participate in an after-hours support rotation to be on call for infrequent, high-priority customer issues. Failure analysis and developing corrective action plans on failed hardware. Work Environment: This position is in San Diego, CA. This high-tech environment is perfect for individuals seeking to work with the latest server, CPU, memory, storage, networking technology, and world-class Analytical products. Only minimal travel expected. Skills & Attributes The ideal candidate will possess good written and oral communication skills, cross-group collaboration skills, and will have the ability to: Create technical reports to communicate vital information to the rest of the organization. Consolidate or Expand reports to communicate effectively to the appropriate audience (Executives, customers, team members) Integrate new hardware and software products into an enterprise class Linux-based platform. Work well in a collaborative team environment. Apply broad understanding of technology and systems while investigating and solving complex problems. Understand trends in computer architecture and contribute to product roadmap discussions. Work in an Agile development environment. Minimum Qualifications: BS degree in Computer Engineering, Electrical Engineering, or Computer Science. Knowledge of server hardware including CPUs, memory, storage, networking, and BIOS/firmware. Familiarity with Linux operating system fundamentals. Experience with problem solving techniques. Ability to clearly communicate while providing technical support, executive reports, and team updates. Broad understanding of architectural aspects of servers/computers, i.e. CPU, System Memory, PCIe, BIOS, Baseboard management, power delivery and thermal management. Experience in script programming for automation and tool development (Python, Shell, Ansible, Jenkins). Ability to handle multiple tasks and adhere to strict time schedules. We are not currently offering sponsorship for this role; US citizenship or permanent residency required. Preferred Qualifications: All the minimum qualifications plus the following: Knowledge of Massively Parallel Processing (MPP) computing architectures and distributed system applications. Knowledge of high-speed networking and high-performance storage including networking protocols. Knowledge of Remote Management and hardware control systems for Enterprise Servers (BMC, RMS) Object oriented programming experience. Familiar with Secure coding practices and threat models. CI/CD, Monitoring, Provisioning and Deployment, On-Call (Jenkins, Chef, Ansible, Puppet, CFT, ARM Templates, Terraform). Familiar with Agile environment including Scrum, XP, Lean, SAFe. Knowledge of Cloud Compute basics including the ability to deploy and manage compute resources. 3+ years of job experience in server engineering or related field.