HELPING YOU BE WELL, GET WELL AND STAY WELL As one of New Jersey's largest non-profit health systems, Virtua provides comprehensive health care services to achieve its mission to help people be well, get well and stay well. Virtua provides services through Virtua Medical Group with 302 physicians and other clinicians, and at its urgent care centers, hospitals, ambulatory surgery centers, health and wellness centers, fitness centers, home health services, long-term care, rehabilitation centers and paramedic program. A leader in maternal and child health services, Virtua delivers nearly 8,000 babies a year. It provides health services to 1,500 businesses, and participates in Virtua Physician Partners, a clinically integrated network of 1,400 physicians and other clinicians. Virtua is affiliated with Penn Medicine for cancer and neuroscience and the Children's Hospital of Philadelphia (CHOP) for pediatrics. Virtua employs more than 9,000 and has been honored as the #1 Best Place to Work in the Delaware Valley every year since 2007. It is the recipient of a 4-star rating from the Centers for Medicare and Medicaid Services (CMS) for quality of care, and its hospitals earned straight A's in patient safety by The Leapfrog Group and the 2016 Patient Safety Award from Healthgrades. U.S. News and World Report ranked Virtua's Mount Holly and Voorhees hospitals as High Performing Hospitals and Voorhees as a Best Regional Hospital. Virtua is also the recipient of the Consumer Choice Award from the National Research Corporation. Employment Type: Employee Employment Classification: Per Diem Time Type: Part time Work Shift: 1st Shift (United States of America) Total Weekly Hours: 40 Location: Marlton, NJ Additional Locations: Job Summary: Virtua's IS department is looking to hire a per diem Intern. Strongly prefer candidates that can work a 40 hour work week (full time), Monday - Friday during regular business hours of 8am - 5pm. Position requires that you have your own vehicle and a current driver's license. Requires flexible travel to customer/remote sites to complete tasks; home base assignment may vary based on support and project needs. Serves as a liaison for internal customers on issues related to software and hardware capability and performance. Job Summary: Assists IS Technology Support Specialists with technology installations, configurations and aids in responding to Customer Support calls for software, hardware, peripherals, and other data network devices; interfaces with other IS teams and service vendors to help resolve problems and complete project tasks. Through real-world projects and assignments learns directly from Virtua IT professionals in multiple technology disciplines. Responsible for projecting a professional, friendly, customer service focused image in all customer communication. Develops and maintains productive and professional relationships with other teams within IS. Job Responsibilities: * Requires flexible travel to customer/remote sites to complete tasks; home base assignment may vary based on support and project needs. Serves as a liaison for internal customers on issues related to software and hardware capability and performance. * Participates in IS projects as needed. * Maintains rapport with customers by meeting with users to determine quality of service and makes necessary adjustments to accommodate needs. * Escalates issues to team lead and other IS support team members as needed. * Other duties as assigned. Position Qualifications Required: Required Experience: Experience in computer hardware installation, maintenance and repair. Strong analytical, technical and troubleshooting skills required. Technical skills may be demonstrated through school, volunteer, or other extra-curricular activities. Customer focus and positive, can-do approach is critical. Must have good interpersonal, verbal and written communication skills. Required Education: High School Diploma. Training / Certification / Licensure: Any additional technical training is a plus.