Administrative Assistant III - Downtown Los Angeles 1/18/2020
University of California - Los Angeles Medical Centers
Los Angeles, CA
JOB DESCRIPTIONAPPLY Responsibilities
Reporting directly to thenManager, providing direct support to the physicians and patients for assignednprimary and/or specialty care physicians. Major duties include but are notnlimited to: acting as a liaison for the patients and physicians in thenpractice, assisting patients in accessing service within the health system,nfacilitating communication with referring physicians, referring patients tonappropriate resources and providing follow-up through telephone and EPIC/CarenConnect.Qualifications
Required: Ability to travel to Westwood/LAX locations fornmandatory 2 or 4-week training upon hire. Skill in setting priorities whichnaccurately reflect the relative importance of job responsibilities. Ability tonestablish and maintain and productive working relationships with Faculty,nStaff, Administration and patients from various social, cultural and economicnbackgrounds. Ability to creatively integrate competing demands into a productivenworking environment. Skill in verbal communications to clearly convey complexnproblems in both formal and informal situations. Ability to interactndiplomatically and sympathetically with a patient population in varying degreesnof health.
Preferred: Knowledge of specific specialty practice and workflows.nWorking knowledge of patient related policies and procedures as well as anthorough understanding of the University system and it services and programs.nKnowledge of hospital computer system, and personal computer systems and thenvarious software products to perform administrative work. Familiarity andnknowledge of authorization process & managed care programs.
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.