Administrative Front End Supervisor
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POST DATE 9/18/2019
END DATE 1/14/2020
University of California - Los Angeles Medical Centers
Los Angeles, CA
Take on a key leadership role within a world-classnhealth system. Help ensure the delivery of consistently exceptional patientnexperiences. Take your professional expertise to the next level. UCan do allnthis and more at UCLA Health.
Innthis key position, you will manage all operational aspects of the RadiologicalnSciences reception area in order to ensure the efficient and effective coveragenof a 24/7 schedule. You will provide administrative support, personnelnmanagement (including all staff JCAHO documentation), formulation of sectionnpolicies/procedures and staff training. You will also be responsible fornplanning, organizing, and coordinating the implementation of reception and cashncollection activities at the Santa Monica facilities. We re looking to you tonprovide support at multiple sites including our Santa Monica Campus and othernsites as necessary which will involve occasional weekend and night supervision.
Weekendnand night supervision of employees when needed. Rotation in Westwood and SM maynoccur. Required backups for Western Geographical Manager. Qualifications
We re seeking a creative, innovative leader with:
tThree to five years of operations management experience in a multi-functional organization with a focus on reception and cash collection management
tWorking knowledge of logistics and distribution principles
tAbility to lead and motivate a large staff as well as contribute to strategic planning activities
tComputer proficiency with data processing, registration, scheduling and word processing applications
tExceptional managerial, collaborative, interpersonal and communication skills
tExperience with recruitment and retention strategies
tAbility to interpret financial and statistical data
tKnowledge of front-end process and reception requirements
tUnderstanding of Lean methodologies
UCLA Health is a world-renowned health system with four award-winning hospitals and dozens of primary care practices, specialty practices, urgent care centers and other ancillary locations throughout metro Los Angeles as well as the David Geffen School of Medicine. Through the efforts of our outstanding people, we have become Los Angeles trusted provider of exceptional, compassionate patient care. If you re looking to experience greater challenge and fulfillment in your career, UCan at UCLA Health.
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.