Who we areDude Solutions is a leading provider of cloud-based operations management software to optimize facilities, assets, and workflow. We empower our clients and our people, combining innovative technology with operational insight to transform the places we learn, live, heal, work, and play. We're both proud and humbled to play a role in the daily operations of so many clients, and we look forward to continually drive innovation, efficiency, and safety throughout the markets we serve.About the jobAs a part of the Client Service Center, the Associate Consultant is responsible for assisting in the delivery of professional services to clients. You will be responsible for shadowing and supporting the implementation and consulting teams in delivering services to clients, either onsite or virtual. This will include reviewing and importing client data, training end users on Dude products, learning about the SaaS industry as well as client verticals, and more. You will collaborate with the Engagement and Implementation teams by providing documentation of services provided, as well as outlining any outstanding Implementation needs for clients.What you need* Travel to client locations to consult, implement, train and support users (Between 30- 40% travel)* Consult clients virtually on software configuration* Develop an understanding of Dude products, as well as the clients and verticals we serve* Handle and import client data effectively* Collaborate with other CSC teams to ensure clients receive outstanding service* Provide succinct handoff documentation and prescribe necessary follow up activities for clients' implementation needs* Correctly document and communicate activities and results both internally and externally* Capture and provide client feedback to the Product Management team, to guide decision making in our Agile Development Cycle* Promptly engage project coordinators and other Dude stakeholders when implementation projects stall* Continuously seek new knowledge and development within Dude Solution products, client industry, processes, and professional skills.What you need* Bachelor degree or 3 years related consulting or software implementation experience* High comfort level presenting to and interacting with clients at all organizational levels* Must demonstrate working knowledge in Microsoft Excel, proficiency in MS Office suite* Adaptability to change within a fast-paced environment in a growth-oriented company* A continuous improvement attitude, focusing on individual development as well as the team and the companyBe the DudeThere's no one kind of Dude. We are always looking for people that bring new perspectives and life experiences to our team. It's the diversity of those people and their ideas that inspire innovation that runs through everything we do. At the core of our unique culture are our people so we expect our candidates to have all the \\"right stuff\\". If you are a big thinker, have a passion for technology and great people, embrace creativity, and are genuine in both words and actions, then get ready to do something incredible.Join our team and be the Dude!