Banquet's Administrative Assistant 1/24/2020

Omni Hotels & Resorts Austin, TX

Austin, TX
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)



To handle all administrative duties as required by the Banquet/F&B Department.


* Answer incoming telephone calls and take accurate messages. No calls are to be screened with the exception of the Director of Food & Beverage

* Ensure that all filing systems for the business center are maintained and kept per Omni specifications.

* Responsible for ordering and maintaining all necessary office supplies for the Business Center.

* Updates Banquet BEO Book daily by filing new menus, checking flashes from Convention Services and Catering, checking change logs and the guarantee sheet.

* Assists Director of Banquets in recruiting on-call staff, and follows up with Human Resources in making sure all necessary papers are processed.

* Knowledgeable of hotel layout and room names. Able to direct guests when necessary.

* Attends monthly Banquet O.S.T. meetings, keeps minutes and maintains an O.S.T. file.

* Assume and carry out special projects as delegated by the Director of Food and Beverage.

* Assist all Banquet Managers and Captains, and give administrative support where needed.

* Provide courteous, personalized, and attentive guest service by responding promptly to inquires, requests and complaints from both internal and external customers.


* Knowledge of Delphi, Windows 97, Excel, Kronos and Micros.

* Working knowledge of Banquet Payroll system (in Excel)...

Omni Hotels & Resorts is an equal opportunity employer.