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Banquet Set-Up/Houseperson Supervisor | Full Time

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POST DATE 11/8/2019
END DATE 11/23/2019

Omni Hotels & Resorts Champions Gate, FL

Location
Champions Gate, FL
AJE Ref #
585344699
Job Classification
Full Time
Job Type
Regular
Company Ref #
2019-41572
Experience
Mid-Career (2 - 15 years)
Education
High School Diploma or GED

JOB DESCRIPTION

JOB DESCRIPTION

Ensure proper set up of meeting and Banquet facilities by communicating effectively through supervisors & house persons to associates and handling guest s requests on the floor.

RESPONSIBILITIES

* Directly responsible for the daily supervision of the Banquet Manager.

* Inspects each function room prior to the event to ensure that both the client's needs are fulfilled and the hotel standards are met.

* Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided.

* Meets with banquet house person on a daily basis to insure that uniform codes and personal hygiene requirements are met in accordance with department standards.

* Reviews daily worksheet and assigns specific duties to each banquet House person.

* Review daily Synergy report.

* Inspects each function room prior to, and during breaks to insure that all requirements reflected on the daily worksheets are met. Specific hotel standards must also be fulfilled.

* Walls, baseboards, and light fixtures cleaned.

* Room to be vacuumed thoroughly.

* Drapes to be hung properly.

* Lighting and temperature control to client's request.

* Maintain cleanliness of Banquet meeting space and equipment.

* Tablecloths and skirting to be cleaned and pressed.

* Uniformity among all set-ups in accordance.

* Insures that cleanliness and order of all storage areas is maintained.

* Organizing and maintaining the back of the house areas to ensure a productive, safe and energy conserving work environment.

* In coordination with the Banquet Setup Manager initiates appropriate disciplinary action for housemen who have committed infractions of the Rules of Conduct as stated in the Omni Hotels Associate Handbook.

* Ensures that all unused rooms are set to department s standards.

* Executes Associate MOS reports on a monthly basis. Provides daily, weekly and monthly performance feedback to the Associates and reports to the Banquet Setup Manager.

* Recycles whenever possible.

* Complies with hotel standards, policies and rules

* Other duties as assigned.

QUALIFICATIONS

Qualifications:

* High School Diploma.

* 2+ years experience as Set Houseman in a high volume, upscale Hotel.

* Exceptional guest service skills.

* Ability to stand (long period), stoops, bend and lift items weighing up to 50 pounds repetitively during entire shift.

* Ability to work flexible schedule (Including weekends and holidays).

* Strong attention to detail.

* Ability to multi-task in a high paced environment.

* Remain calm and professional at all times.

* Be able to make quick decisions and possess good judgment.

Physical Requirements:

* On their feet over 2/3 of the time.

* Walking over 2/3 of the time.

* Sitting under 1/3 of the time.

* Using hands to finger, handle, or feet over 2/3 of the time.

* Reach with hands and arms over 2/3 of the time.

* Stoop, kneel, crouch, or crawl under 1/3 of the time.

Working Environment:

* Wet or humid conditions (non-weather) for 1/3 of the time.

* Working in fluctuating outdoor temperature.

* Exposure to Food and Beverage hazardous cleaning chemicals.

* Exposure to food items and beverages.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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