7101 - Richmond - 11090 W Broad St, Glen Allen, Virginia, 23060CarMax, the way your career should be!Provide an iconic customer experience Ensuring todays customers can buy the vehicles they want in a way that suits them means offering support during every step of the journey. You will guide customers through the paperwork associated with vehicle sales and support the functions of all store departments. By handling administrative details for our store, you will ensure that our customers receive an iconic customer experience. Weve become the nations largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed, too.What you will do Essential responsibilitiesComplete administrative tasks to support all store departmentsProvide customer service by greeting customers and guiding them through paperworkCommunicate effectively with customers and business partnersMaintain coverage at information desk and answer multi-line phone system Learn and succeed as part of a teamThis is a high-energy office environment where you will work as a team to handle a wide range of customer interactions and make sure everything goes smoothly. Opening and closing the business office, completing financial transactions, and processing paperwork will require a high level of attention to detail. We work and learn as a team to prioritize the customer experience. Qualifications and requirementsCustomer service experienceThrive in a fast-paced office environmentGood listening skills and a strong customer focusStrong written and verbal communication skillsBasic computer skills, including word processing and spreadsheets About CarMaxCarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinkingaround the way cars are bought and soldhas helped us become the nations largest retailer of used cars, with over 200 locations nationwide. Ouramazing team of more than 25,000 associates work together to deliver iconic customer experiences.Along the way,we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and areone of the FORTUNE 100 Best Companies to Work For. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.