Business Systems Analyst 10/25/2019

University of California - San Francisco San Francisco, CA

San Francisco, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


Involves technology-based analysis of business practices, processes and problems; developing solutions which may involve process design, data and information architecture, software development and policy or procedural changes; creating specifications for systems to meet requirements; validating requirements against needs; designing details of automated systems; developing user interface design; planning and executing unit integration and end-user acceptance testing; may develop training materials for system implementation. May lead cross-functional teams to solve complex business or systems issues.

Under the direction of the Associate Director, the Business Systems Analyst will be the lead programmer and administrator of the departmental business system, Maximo. The Business Systems Analyst will manage all new user accounts and dashboards and create profiles to all new users in the department as well as customers. H/She will be work with multiple team members on the project team on a daily basis and will manage testing, documentation and deployment activities. The Business Systems Analyst will develops policies, procedures and standards for database use; develops and monitors security procedures. H/She researches and recommends use of management tools that streamline monitoring and management of enterprise databases including performance tuning. H/She will update SharePoint websites and adopt, execute, and improve governance and configuration processes to implement approved content, workflow, and configuration changes and new solutions.

The Business Systems Analyst will independently analyze and identify work projects for the execution of Preventative Maintenance (PM) tasks to promote operating equipment life and preserve resources. The analyst must ensure a high degree of quality assurance for over 50,000 pieces of UCSF capital equipment. She/he will work with the skilled trades and stationary engineers at all campus sites to assess and analyze the PM program as to its effectiveness in promoting machinery life and evaluate the return on investment (ROI). H/She will conduct weekly meetings with lead technicians and engineers. H/She will be responsible to create these operational and metric reports throughout all levels of the organization and will be shared and utilized by Directors, Senior Leadership, Leads, and Trades. The analyst will be independently responsible for identifying projects, developing and adhering to tight schedules, producing regular status reports for management, and making presentations on PM needs, requirements, budgets, cycle times, and progress to date. The Preventative Maintenance Program is responsible for $8M allocated funds in which the incumbent is responsible to compartmentalize out to different programs. This involves a high degree of attention to detail in a system with thousands of PM work orders.

Applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Resolves a wide range of business process issues of moderate to complex scope. Demonstrates good judgment in selecting methods and techniques to obtain solutions

Note: Candidates with experience in Maximo, SAP, Infor or similar systems are encouraged to apply.

The UCSF Facilities Services Department (FS) is committed to creating an exceptional campus physical environment to support the research, teaching, health care and community service mission of the University. FS employs over 400 professional staff and acts as steward for over $90 million in operating funds to achieve its goals in operating and maintaining the UCSF campus environment. Located in the Campus Life Services organization, FS is organized into 5 distinct units: (1) Mission Bay/East Campus Operations, (2) Parnassus/West Campus Operations, (3) Infrastructure u0026 Utilities Services, (4) Customer Service u0026 Technology, and (5) Strategic Organization Development.

FS participates in system-wide Principles of Community and all FS leaders are expected to create a fair, equitable, safe and supportive work environment, where everyone can do their best work. FS leaders share accountability for the overall success of the operation, and strive towards a high performance work environment. We value innovation, creative problem solving, and diligent follow-through.

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences.\\",\\"

Required Qualifications: Bacheloru0027s degree in related area and three to five years relevant experience and/or equivalent education/experience
Valid CA driver s license
Two years experience programming a maintenance system such as Maximo, Infor, SAP, or equivalent
Experience with Maximo like integration technologies such as SAP, Infor or equivalent (object structures, services, channels, etc)-
Experience in computerized management maintenance programs, maintenance analysis and/or operations research
Broad knowledge relating to software design. Experience wth SQL and database design, MS SQL Server. Experience with Maximo integration technologies (object structures, services, channels, etc)
Thorough knowledge of business and process analysis functions
Thorough Knowledge of related areas of IT. Experience with data integration
Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and make decisions based on analysis
Must be able to coordinate and self- manage multiple projects while encountering multiple interruptions
In-depth understanding and skill in process and systems requirement documentation standards
Experience with Maximo integration technologies (object structures, services, channels, etc)
Demonstrated experience with creating reports and ad hoc reports in Excel
Ability to develop detailed maintenance procedures and work plans; draft and update PM program policies and develop and navigate large PM databases
Ability to conduct field site reviews and asses the quality of work performed
Demonstrated ability to work with others from diverse backgrounds
Self-motivated and works independently and as part of a team while handling multiple project simultaneously. Able to learn effectively and meet deadlines. Demonstrates problem solving skills and strong attention to detail
Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization

Preferred Qualifications: Demonstrated experience working with a Preventative Maintenance system, developing maintenance procedures with Military or technical training
University experience or comparable experience supporting a large complex service oriented institution or business
Maximo Functional Analyst Certification
Certified Maintenance and Reliability Planner
Lean Six sigma Green Belt
Thorough knowledge of business processes and procedures. Experience and ability to lead small group classroom training
Demonstrated testing and test planning skills Process improvement training and experience using Lean Methods
Hands-on SharePoint 2010/2013 administration and management experience with a focus on content and site delivery

License/Certification: Valid CA driver s license

Equal Employment Opportunity: The