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Claims Estimate Writer I, II, Sr

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POST DATE 9/12/2019
END DATE 11/30/2019

National General Insurance Company Atlanta, GA

Location
Atlanta, GA
AJE Ref #
584801917
Job Classification
Full Time
Job Type
Regular
Company Ref #
J3S7CK74C3Y52X9H6VM
Experience
Entry Level (0 - 2 years)
Education
Bachelors Degree

JOB DESCRIPTION

JOB DESCRIPTION

PRIMARY PURPOSE:

Responsible for creating an estimate of damages to 1st and 3rd party material damage, by reviewing photos received: via MyClaimPics, from the customer; from Copart Auto Auctions or from a third party vendor. Also responsible for focusing on the needs of loss participants, identifying customer needs, and working to meet those needs using appropriate customer service skills for internal (claims adjusters) and external (policy holders and claimants). This position will be based remotely in North Carolina.



ESSENTIAL DUTIES AND RESPONSIBILITIES:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

* Learn to handle most aspects of material damage claims with supervision

* Develop a basic understanding of the content of all types of policies written by the company

* Develop a basic understanding of the insurance industry and the organizational relationships of the company

* Learn how to determine subrogation or fraud potential

* Receive claim assignments and documents all appropriate information

* Review photos thoroughly and determines reparability and complete assessment and or, total loss evaluation

* Evaluate settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option

* When appropriate, make contact to discuss a settlement; extend an offer to appropriate party; document all file activity and payment/settlement information in file notes clearly outlining basis for settlement

* Complete continued education with both company required courses and additional outside courses

* Take ownership of any issue, problem, or error that could potentially impact the policyholder and or loss participant



Level I

* Complete accurate estimates with little supervision up to $2,000

* Handle material damage and fair judgment in repair/replace decisions



Level II

* Identify subrogation or fraud potential based upon physical evidence and refer to the appropriate claims representative when potential exists

* Complete accurate estimates with little supervision up to $4,000

* Accurately handle any type of material damage claims within limit of authority demonstrating labor judgment skills, ability to identify total loss, and soundly produce estimates

* May assist in Material Damage training and development of claims representatives

* Serve as a mentor for less experienced Estimate Writers



Senior

* Identify subrogation or fraud potential based upon physical evidence and refer to the appropriate claims representative when potential exists

* Assist in Material Damage training and development of claims representatives and Estimate Writers

* Serve as a mentor for all Estimate Writers

* May assist in file review and/or file audits

* Complete accurate estimates with little supervision up to $15,000





MINIMUM SKILLS AND COMPETENCIES:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

Additional Benefits

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ Company Match
• Company Paid Holidays & Generous Time-off policy
• Employee Discount Program
• Career Advancement and Development Opportunities
• On-site Healthcare Clinic
• On-site Fitness Center
• Subsidized parking