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POST DATE 9/11/2020
END DATE 9/22/2020
Charlotte - RCPS
JOB DESCRIPTIONDESCRIPTION SHIFT: Work From Home
Do you have a passion for healthcare and HELPING OTHERS? Do you enjoy working in a fast-paced, PATIENT-CENTERED ENVIRONMENT? Jump-start your career at Parallon.
We offer you an EXCELLENT TOTAL COMPENSATION PACKAGE, including competitive salary, excellent benefit package and GROWTH OPPORTUNITIES. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO, medical, dental, flex spending, life insurance, tuition reimbursement, employee discount program, and employee stock purchase program. We would love to talk to you about this fantastic opportunity.
We are seeking a Collections Specialist for our center to ensure that we continue to PROVIDE ALL PATIENTS WITH HIGH QUALITY, EFFICIENT CARE. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!
You contribute to our success. Every role has an impact on our patients lives and you have the opportunity to MAKE A DIFFERENCE. We are looking for a dedicated professional like you to be a part of our team. Join us in our efforts to better our community!
As a COLLECTIONS SPECIALIST, you will perform collection follow up on accounts for medical facilities in a high volume, inbound and outbound, call center environment. You will utilize excellent communication and customer service skills to resolve patient accounts.
WHAT YOU WILL DO IN THIS ROLE?
* Referring calls/accounts to appropriate parties based on customer inquiries.
* Identify problem accounts and escalate as appropriate.
* Update the patient account record to identify actions taken on the account.
* Work with patients and guarantors to secure payment on outstanding account balances.
* Maintain minimum production standards.
* Achieve passing quality review scores per unit requirements.
* Produce acceptable unit collection volumes.
* Work within company attendance guidelines.
* Provide excellent customer service.
* Work with other team members and management in a professional manner.
* Practice and adhere to the Parallon Code of Conduct\\" philosophy and Mission and Values Statement\\".
* Attend Privacy and Security Training a required by the HIPAA Awareness Program and comply with all guidelines, policies and procedures to assure sensitive or confidential information is protected in accordance with the HIPAA rules and regulations.
Potential Military Occupational Specialist matches include these Army MOS codes: 27D, 68X,70B, 70A, 68G, 42L, 42E, 76N
Potential Navy Classification NCC Codes: 018, 022
* High School or GED preferred.
* Must include resume for consideration.
Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.
Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Our Company s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.
For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.
HCA Healthcare is a collaborative healthcare network, driven by physicians, nurses and colleagues helping each other champion the practice of medicine to give people a healthier tomorrow. With a comprehensive network of more than 270,000 people across approximately 1,800 care facilities, our scale enables us to deliver great outcomes for our patients, provide superior nursing care and be a preferred place for physicians to practice medicine. We never stop in our pursuit of insights and care advances based on the knowledge and data we gain from approximately 30 million patient encounters a year. Every day, we raise the bar to improve the way healthcare is delivered, not just in our facilities, but everywhere. We re committed to improving more lives in more ways, and above all else, we are committed to the care and improvement of human life.