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Communications Specialist 2/14/2020

Spectrum Greenwood Village, CO

Company
Spectrum
Location
Greenwood Village, CO
AJE Ref #
586788075
Job Classification
Full Time
Job Type
Regular
Company Ref #
258500BR
Experience
Mid-Career (2 - 15 years)
Education
Bachelors Degree

JOB DESCRIPTION

APPLY
COMMUNICATIONS SPECIALIST

Apply Now DATE POSTED 02/13/2020 Requisition Number: 258500BR Location: United States - Colorado - Greenwood Village Area of Interest: Communications Position Type: Full Time JOB SUMMARY
Assist and support the delivery of accurate, timely and effective communications to enable Business Unit employees to provide great customer service. Plans and provides clearly written and easy to understand communications to employees in support of Business Unit initiatives.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.

Plans, researches, creates and writes communications materials and web content to support Business Unit initiatives including, but not limited to product enhancements, policies, processes, rate adjustments, marketing initiatives, operational initiatives, acquisitions and divestitures.

Develops working relationships with Charter s internal subject matter experts (SMEs).

Establishes working relationships with managers across all functional areas.

Develops knowledge and understanding of internal communication tools and techniques and how these can best be used within Charter.

Creates and maintains various departmental reports.

Performs other duties as required.

REQUIRED QUALIFICATIONS
Skills /Abilities and Knowledge
Ability to read, write, speak and understand English
Excellent writing skills and strong ability to communicate orally and in writing in a clear and straightforward manner
Proficient use of MS Word, Excel, PowerPoint, Visio and Outlook required; ability to use web design software preferred
Ability to analyze and interpret data and summarize written copy into easy to understand content
Ability to create plans, timelines & process flowcharts
Ability to communicate with all levels of management and company personnel
Ability to organize and manage multiple tasks and time in order to meet multiple deadlines
Ability to write, design or edit web content using authoring or scripting language or content creation tools
Ability to provide work samples (i.e., printed publications, intranet communications, employee meetings and events, videos, announcements, etc.)
Knowledge of cable television products and services
Knowledge of Adobe Photoshop and Indesign preferred
Knowledge of best practices and enterprise knowledge management systems

EDUCATION
Bachelor's degree in Journalism, Communications or related field or equivalent experience

Related Work Experience
3 years of communications experience
Cable television, telephone, broadband environment experience preferred

WORKING CONDITIONS
Office environment
Travel as required

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws. FCC Unit: 13541 Business Unit: Corporate -CCL - CORPL Apply Now Apply Later

The Spectrum brand is powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
Charter Communications will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws, including local ordinances.

Overview

Spectrum's Product and Services are powered and innovated by Charter Communications, Inc. (NASDAQ: CHTR), the leading broadband communications company and the second largest cable operator in the United States. Our company provides a full range of advanced broadband services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. The advertising sales and production services are sold under the Spectrum Reach™ brand. News and sports networks are operated under the Spectrum Networks brand. More company information can be found at newsroom.charter.com.

Company Size:
50,000+ Employees
Industry
Telecommunications
Social Media:
Headquarters:
7800 Crescent Executive Drive
Charlotte, NC 28217

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