CUSTODY RESOURCE COORDINATOR (Social Worker) 6/4/2020
JOB DESCRIPTIONAPPLY STG International is currently seeking a Custody Resource Coordinator to work full-time in support of ICE Health Service Corps at the Immigration and Customs Enforcement Medical Facility.
The Custody Resource Coordinator (CRC) assists ERO and detention facility staff in maintaining a safe detention environment and provides services and support to individuals in ICE custody on issues that commonly affect the ICE detainee population such as responsive support to trauma, sexual abuse and assault, domestic violence, human trafficking, and, medical and mental health care.
The duty location of each CRC will be at an ICE detention facility or Family Residential Center. At each duty location, the CRC will be responsible for working with ERO and facility staff to determine needed services (e.g. assistance with language translation, standards compliance, facilitation of detainee-staff communication and developing educational programming for ERO, medical, and contract facility staff). In addition, the CRC will act as a liaison with community resources to provide a range of support activities for detainees who could benefit from connection to resources both in detention and upon discharge.
Each CRC will report to a Custody Resource Program Manager (CRP PM) located at ERO Headquarters in Washington, DC.
ATTRIBUTES AND PROFESSIONAL QUALITIES
* Strong oral and written communication skills.
* Excellent interpersonal skills.
* Critical thinking skills.
* Cultural competency.
* Integrity and honesty.
* Experience in a detention/correctional or residential healthcare setting (preferred, not required).
REQUIRED EDUCATION AND EXPERIENCE
Degree issuing institution and or program must be accredited by an entity recognized by the U.S. Department of Education
* Bachelor s degree in social work accredited by the Council on Social Work Education, or an equivalent degree.
* Preferred: Master s degree in social work accredited by the Council on Social Work Education, or an equivalent degree.
* Also preferred, but not required: Clinical license in good standing in the state in which the facility is located, that authorizes independent clinical practice.
* At least two years of related experience (e.g., experience providing trauma-informed programming, experience working with immigrants or foreign-born individuals) and have knowledge of program objectives, policies, procedures and requirements conducting a case management program at a local level.
* Experience working in or with individuals in a confinement setting.
* At least two years of experience providing services to vulnerable populations.
* Experience with and an understanding of situations that contribute to family stress, problems and crisis situations.
* Also preferred, but not required: Experience providing service to and/or coordinating services for transgender individuals.
REQURED LICENSURE / CERTIFICATION
* Maintains current certification in either the American Heart Association Basic Life Support Course (BLS) or the American Red Cross CPR/BLS Course.
* As per CDC guidelines candidates must provide proof of a negative TB skin test, as well immunization from the following diseases: Hepatitis B, MMR, Varicella and Influenza.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
* Knowledge of the case management process commensurate with training and education at a minimum at the bachelor s level.
* Fluent in Spanish.
* Ability to work in a multi-cultural and multi-lingual environment.
* Ability to utilize telephonic interpreter/translation services to complete assigned duties if not fluent in a language the detainee understands.
* Ability to adapt to sudden changes in schedules and flexibility in work requirements.
* Ability to communicate proficiently in English (verbal and written) in order to develop positive rapport with patients, co-workers and other stakeholders.
* Ability to establish and maintain positive working relationships in a multidisciplinary environment.
* Ability to navigate in an electronic work environment including electronic health records, web based training and communications.
* Knowledge of, and moderate proficiency in, common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook and SharePoint.
MAJOR DUTIES AND RESPONSIBILITIES
ERO and facility staff support
* Assist ERO and detention facility staff as a resource to facilitate the compliance of applicable agency policies and detention standards. Facilitate discussions and communicate directly with detainees. Areas of facilitation include but are not limited to the following topic areas: allegations of sexual abuse and assault, identification and monitoring of pregnant detainees, resources for detainees in segregated housing or special management units, and admission and release.
* Address ERO and facility staff questions or concerns related to specific detainees.
* Conduct informational sessions where staff can learn and share best practices and responses regarding issues that commonly affect the detainee population (e.g. trauma, abuse, sexual assault, domestic violence, human trafficking, child abuse).
* Coordinate post-sexual abuse and assault allegation-related activities per agency policy and applicable detention standards.
* Provide additional services that will support an effective and efficient custody environment, as determined by ERO facility and field office leadership and the Custody Resource Program staff and leadership.
* As appropriate, coordinate effectively with ERO personnel on Alternative to Detention (ATD) programs.
* Conduct removal planning with detainees such as referrals and connections to resources in home country to support removals.
* Conduct release planning for pregnant women and other vulnerable populations referrals to housing, medical and needed support services.
* Lead group sessions, and facilitate peer-support groups and workshops with detainees on relevant topics, such as safety, coping skills, resiliency, parenting, and empowerment.
* Liaise and partner with local, national, and international resources to provide detainees services in detention and upon release from detention, including access to resources in cities and countries of final destination.
* Collaborate on, implement, and evaluate facility programming that addresses and supports a holistic trauma-informed care approach.
* In an effort to advance the mission of the program and enhance the CRC s knowledge-base, the CRC may travel to headquarters and/or other relevant sites, as needed, to participate in training events.
* Other duties as assigned by the CRP PM, or the Government Technical Monitor (GTM), or the CRP Contracting Officer s Representative (COR) in conjunction with the ICE facility COR.
DUTY HOURS/ ON-CALL REQUIREMENTS
This full time position requires availability to work days, specific hours determined by the facility and the program. This position does not require on-call duty, and there is no overtime permitted.
SECURITY AND OTHER REQUIREMENTS
* The Department of Homeland Security s Personnel Security Unit (PSU) must render an Initial Preliminary Favorable Fitness Determination to be considered a qualified candidate.
* A Complete Favorable Fitness Determination must be rendered by PSU upon completion of initial, and between, subsequent background investigations to meet the requirements of this position.
* Must be a U.S. citizen.
* Must perform the duties in a stressful and often austere environment without physical limitations.
* Must be capable of standing on hard services (cement floors) for long periods of time.