Customer Service Associate - Order Processing 5/5/2020
Miltenyi Biotec Inc
JOB DESCRIPTIONAPPLY At Miltenyi Biotec, 3,000 employees worldwide develop pioneering solutions for biomedical science and the clinical application of cell therapies. Our multidisciplinary team combines excellence in research with the development of innovative products for the treatment of serious diseases.
CUSTOMER SERVICE ASSOCIATE - ORDER PROCESSING
As a member of the Miltenyi Biotec team, you will help ensure that the Sales Order process runs efficiently for our biotechnology organization headquartered in Gaithersburg. You will be a competent point of contact for both customers and sales representatives regarding all of their account-related questions and concerns. You will also expertly use your skills to process quotes and orders, while simultaneously maintaining customer account records and processing data in an ERP system.
* You possess an A.A. degree, or equivalent experience
* You have 2-4 years of experience in a customer service environment, processing orders and maintaining accounts
* You have outstanding customer service skills and communicate well with external and internal partners
* You are proficient in the MS Office programs and have excellent typing accuracy
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must have ability to handle more than one task at a time and must work at a rapid pace while maintaining attention to detail.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job is performed in an office environment with little to no exposure to extreme hot or cold temperatures.
Miltenyi Biotec is a company that is transforming and progressing. Our culture is one of bold scientific innovation. Join a fresh and collaborative working environment that encourages contribution, innovation, and growth.
Progress prospers with inspiration and curiosity. For 30 years Miltenyi Biotec has been developing products and services that are used in basic research, translational research and cell therapy. Today we are a team of more than 3,000 scientists, physicians, engineers, marketers and numerous other specialists. At Miltenyi Biotec, innovative ideas are being turned into cutting edge products. Together, we are passionate about driving biomedical progress towards curing severe diseases.
Miltenyi Biotec, Inc. is an EO Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity