Customer Service Rep 10/22/2019

Carrier Enterprise LLC Carrollton, TX

Location
Carrollton, TX
AJE Ref #
585231854
Job Classification
Full Time
Job Type
Regular
Company Ref #
CE-162
Experience
Mid-Career (2 - 15 years)
Education
High School Diploma or GED

JOB DESCRIPTION

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Carrier Enterprise is a joint venture between Watsco, Inc. and Carrier Corporation. Carrier Enterprise sells and distributes Carrier, Bryant and Payne residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies throughout the United States, Latin America and Caribbean utilizing 110 locations in 20 states and Puerto Rico. We currently have an exciting opportunity within the South Central Region for a Customer Service Representative at our Carrollton, TX location.
Company Website: http://www.carrierenterprise.com
Job Responsibilities:
As a Customer Service Representative you will be responsible for entering customers' orders; account management; customer service in a call center environment; backlog maintenance; close interaction with other departments such as Credit, Sales and Warehouse; and addressing customer inquiries related to open orders.
Requirements:
Proficient in Microsoft office application a must.
HVAC experience is preferred, but not required.
Ability to analyze complex data and reports
Ability to manage multiple priorities
Build strong relationships with internal and external stakeholders
Exceptional communication skills
Have worked in a call center environment in the past
Worked within the customer service field at least three years
Education
High School Diploma or equivalent required
AA/AS degree in Business or related field desired
Additional Information
Carrier Enterprise is an Equal Opportunity Employer

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).
Requirements:
Proficient in Microsoft office application a must.
HVAC experience is preferred, but not required.
Ability to analyze complex data and reports
Ability to manage multiple priorities
Build strong relationships with internal and external stakeholders
Exceptional communication skills
Have worked in a call center environment in the past
Worked within the customer service field at least three years
Education
High School Diploma or equivalent required
AA/AS degree in Business or related field desired