Customer Service Representative Full Time

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POST DATE 12/7/2019
END DATE 12/23/2019

Signature Flight Support Miami, FL

Miami, FL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED


We Service Private Jets! * * Training Provided!

Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.

Expectations: * Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele. * Arranging services including hotel, catering, and ground transportation. * Coordinating aircraft services, such as fuel and hangar storage. * Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. * Educating customers on available services, promotions and programs. * Processing customer invoices. * Answering customer questions and resolving issues as necessary.

- We are looking for team members with a High School Diploma or General Education Degree (GED).

- Excellent interpersonal, verbal, and written communication skills.

- Proficient computer skills.

- Must possess a valid state Driver's License.

- Previous customer service experience preferred.

- Previous FBO experience a plus. An Equal Opportunity Employer M/F/Disability/Vet

Title: Customer Service Representative Full Time

Location: Florida-Miami-Opa-Locka Executive Airport - OPF

Requisition ID: 37090