Customer Service Supervisor

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POST DATE 12/7/2019
END DATE 12/23/2019

Raymour & Flanigan Brookfield, CT

Location
Brookfield, CT
AJE Ref #
585758397
Job Classification
Full Time
Job Type
Regular
Company Ref #
24734836
Experience
Entry Level (0 - 2 years)
Education
High School Diploma or GED

JOB DESCRIPTION

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!



Customer Service Supervisor - 40 hour work week to include weekends



Expectations:



Dedicated team builder.



Exceptional ability in implementing multiple assignments.



Outstanding analytical problem-solving skills.



Excellent communications and interpersonal skills.



Flexible and adapt well to changing organizational needs.



Liaison between senior management and staff members.



Proactively resolve escalated customer issues.



Process customer sales and bank deposits.



Resolve customer service issues.



Perform additional functions that may be assigned at the discretion of management.



Qualifications:



Excellent phone etiquette.



Interpersonal skills.



Ability to multi-task.



Strong computer skills.



Proven customer service skills.



Prior supervisory or leadership experience.



Ability to work independently as well as in a team setting.



Experience in a fast-paced environment.



High School Diploma or equivalent.



Flexibility to work a retail schedule that includes nights, weekends, and sale events.



Raymour & Flanigan offers competitive compensation and a comprehensive benefits package:



Full-Time Associates



Excellent Health, Dental & Vision Coverage



401(k) with a Company Match



Paid Vacation and Holidays



Health Savings Account



Flexible Spending Account



Training and Development



Tuition Reimbursement Program



Generous Merchandise Discount



Short & Long Term Disability



Group Life Insurance



Specified Disease Insurance



Raymour & Flanigan proudly supports a drug and smoke free work environment.



Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information or other basis protected by law. Location Brookfield Showroom-BROO