Director, Volunteer Center
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POST DATE 1/17/2020
END DATE 2/1/2020
University of California - Los Angeles
Los Angeles, CA
JOB DESCRIPTIONJOB SUMMARY
ADMINISTRATIVE ANALYST, SENIOR
Director, Volunteer Center
$4,842 - $9,591 monthly
Department Website URL:
Job Summary Statement:
The UCLA Volunteer Center was established in 2009 to provide a focal point to enhance volunteerism by members of the UCLA community throughout the greater Los Angeles Metropolitan area. The mission of the Center is to inspire and engage the near half-million members of the extended UCLA family, as well as the community at large, to create social change. The Center strives to engage volunteers throughout the academic year and, ideally, to develop a life-long passion for civic service. Through the UCLA Volunteer Center, Bruins have the chance to embody one of the True Bruin values of service.
Under the direction of the Senior Director, the Director of the UCLA Volunteer Center, will be responsible for the design and execution of programs, initiatives and other signature events to promote service at UCLA and in the community. This individual will collaborate with campus leadership in the development and implementation of programs and initiatives that support the Chancellor's goal of greater civic engagement and volunteerism by UCLA students, staff, faculty, alumni and community members. The Director will assist in the management of major programmatic efforts such as UCLA Volunteer Day, One Bus, One Cause, Volunteer Appreciation Week, and the student leadership program, Volunteer Center Ambassadors. This position will also be responsible for developing annual operating plans, reporting outcomes, expanding volunteers' opportunities to new external constituents and performing other programmatic, operational and administrative duties that support the overall goals and objectives of the Volunteer Center. In addition, the Director will perform and/or oversee budgetary and financial duties and transactions as appropriate.
Percentage of Time:
QUALIFICATIONS FOR POSITION
1. Demonstrated volunteer leadership development experience, including volunteer recruitment, stewardship, training and development.
2. Strong supervisory skills proven through coaching, mentoring, and active listening to optimize performance of students and volunteers, effectively providing feedback, and managing workloads.
3. Experience establishing, overseeing and evaluating collaborations and programmatic initiatives, and in developing support among both internal campus constituencies and external community partners.
4. Experience in and commitment to providing a high level of customer service to constituents and in responding to member inquiries and concerns in a customer service-oriented, dues-supported, constituent services and/or volunteer-driven environment.
5. Well-developed interpersonal skills with demonstrated ability to interact diplomatically with a wide range of diverse individuals of various social, cultural, economic and educational backgrounds and varying levels of ability; strong skills in developing, maintaining and expanding cooperative and effective relationships.
6. Detail oriented with strong time and project management skills; demonstrated ability to independently plan, organize and prioritize multiple assignments simultaneously; provide proficient follow-up and make effective timely decisions under minimal direction despite tight deadlines and competing requirements in a dynamic and ever-changing environment.
7. Outstanding verbal communication skills with the ability to speak clearly and distinctly, using grammatically correct language to collect and convey information accurately and precisely by phone and in person.
8. Demonstrated written communication skills to create a wide variety of correspondence, proposals, strategic plans, reports and presentations; able to successfully deliver effective and impactful presentations to individuals and groups and efficiently convey a variety of information and material.
9. Strong analytical ability to define problems and meet objectives, identify relevant concerns or issues, formulate logical and objective conclusions, and recognize alternatives and their implications.
10. Proficiency with Microsoft Suite of applications to include Outlook, Word, Excel, PowerPoint, access, etc., eagerness and ability to learn new technologies in a prompt and efficient manner.
11. Creative with skill in using resources available to gather information needed to complete projects; ability to effectively work as part of a team and collaborate with colleagues in a large, complex and dynamic organization.
12. Prior experience and ability to plan and implement meetings and special events for which logistics can range from simple to complex.
13. Ability to work flexible hours, including some evenings and weekends for programs and events.
14. Experience working in an educational and/or non-profit, constituent service-oriented environment is highly desirable and preferred.
15. Bachelor's degree is preferred.
ADDITIONAL POSTING INFORMATION
External Posting Date:
Quicklink To Posting:
THE TARGET SALARY RANGE FOR THIS POSITION IS BETWEEN THE POSTED MINIMUM AND $5,833.33 MONTHLY.
Number of Positions:
SPECIAL EMPLOYMENT DESIGNATIONS/ REQUIREMENTS PER UC POLICY
Conflict of Interest:
Continued employment contingent upon completion of satisfactory background investigation.
Certain positions funded by federal contracts/subcontracts requires UCLA to notify job applicants that an E-Verify check will be conducted and the successful candidate must pass the E-Verify check.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. UC Nondiscrimination & Affirmative Action Policy http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Please be advised that the final candidate recommended for hire into a critical (or otherwise designated) position will be required to successfully complete a background investigation. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment.
UCLA is a Tobacco-Free environment. For more information, please view the policy at Tobacco-Free Campus Policy https://ccle.ucla.edu/course/view/UCLA_tobacco_free_task_force